CBRE Global Workplace Solutions in Leeds is seeking a Helpdesk Coordinator to provide exceptional customer service and business support, contributing to the growth and success of the contract.
You will manage CAFM records as a key user, handle calls and emails, ensure correct prioritization of reactive requests, and maintain communication between the Facilities Team and end users. The role also involves reporting, metrics, and ongoing process improvements to meet client expectations.
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Helpdesk Coordinator: CAFM & Reactive Support employer: CBRE Group, Inc.
CBRE Group, Inc. is an exceptional employer that fosters a collaborative and innovative work culture in Greater London. With a strong emphasis on employee growth, you will have access to mentorship opportunities and professional development while working alongside a dedicated team committed to delivering high-quality service. The company also prioritises cost efficiency and compliance, ensuring that your contributions directly impact the success of our operations and client satisfaction.
