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- Tasks: Manage the CAFM system and provide top-notch customer support.
- Company: Global leader in real estate services with a focus on excellence.
- Benefits: Competitive salary, benefits, and professional development opportunities.
- Why this job: Join a dynamic team and make a difference in service delivery.
- Qualifications: Organised, customer-focused, with strong communication skills.
- Other info: Exciting career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A global leader in real estate services is seeking a Helpdesk Coordinator in the City of London. The role involves managing the CAFM system, providing exceptional customer support, and collaborating with the facilities team.
Ideal candidates will be organized, customer-focused, and possess strong communication skills. The position offers competitive salary and benefits, alongside opportunities for professional development. Join a dynamic team dedicated to excellence in service delivery.
Helpdesk Coordinator: CAFM & Client Care Lead employer: CBRE Group, Inc.
Contact Detail:
CBRE Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Coordinator: CAFM & Client Care Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the real estate sector, especially those in similar roles. They can provide insider info and might even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. This will help us tailor your responses to show how you align with their mission of excellence in service delivery.
✨Tip Number 3
Practice your customer support scenarios! Since the role is all about exceptional client care, we recommend role-playing common helpdesk situations to boost your confidence and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else.
We think you need these skills to ace Helpdesk Coordinator: CAFM & Client Care Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CAFM systems and customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Helpdesk Coordinator role and how you can contribute to our dynamic team. Keep it concise but impactful!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CBRE Group, Inc.
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of Computer-Aided Facilities Management (CAFM) systems. Be ready to discuss your experience with these tools and how you've used them to improve customer support or streamline processes in previous roles.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your exceptional customer service abilities. Think of specific situations where you went above and beyond to assist a client or resolve an issue, as this role is all about providing top-notch support.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and answering questions.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your responses to align with their expectations and show that you're genuinely interested in being part of their dynamic team.
