Facilities & Helpdesk Lead — Client Ops, IT, 25 Days in Exeter
Facilities & Helpdesk Lead — Client Ops, IT, 25 Days

Facilities & Helpdesk Lead — Client Ops, IT, 25 Days in Exeter

Exeter Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee daily operations and manage the helpdesk for seamless service delivery.
  • Company: Leading facilities management firm with a focus on client satisfaction.
  • Benefits: Enjoy 25 days of holiday and a comprehensive benefits scheme.
  • Why this job: Join a dynamic team and enhance your relationship management skills in a fast-paced environment.
  • Qualifications: Strong relationship management skills and excellent IT proficiency required.
  • Other info: Great opportunity for career growth in a supportive workplace.

The predicted salary is between 36000 - 60000 £ per year.

A leading facilities management firm is seeking a Front of House Manager in Exeter. This role involves overseeing daily operations, managing the helpdesk, and coordinating with subcontractors to ensure seamless service delivery.

The ideal candidate will need strong relationship management skills, the ability to thrive in a fast-paced environment, and excellent IT proficiency.

The position offers competitive benefits, including 25 days of holiday and a comprehensive benefits scheme.

Facilities & Helpdesk Lead — Client Ops, IT, 25 Days in Exeter employer: CBRE Group, Inc.

As a leading facilities management firm, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our Exeter location offers employees the chance to thrive in a fast-paced environment while enjoying competitive benefits such as 25 days of holiday and a comprehensive benefits scheme, alongside ample opportunities for professional growth and development.
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Contact Detail:

CBRE Group, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities & Helpdesk Lead — Client Ops, IT, 25 Days in Exeter

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Familiarise yourself with their operations and think about how your skills in relationship management and IT can add value. This will help you stand out as a candidate who truly understands the role.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your ability to thrive in fast-paced environments and your experience managing helpdesk operations.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Facilities & Helpdesk Lead. Plus, you'll be one step closer to landing that dream job with us!

We think you need these skills to ace Facilities & Helpdesk Lead — Client Ops, IT, 25 Days in Exeter

Relationship Management
Operational Oversight
Helpdesk Management
Subcontractor Coordination
Service Delivery
Fast-Paced Environment Adaptability
IT Proficiency
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in facilities management and helpdesk operations. We want to see how your skills align with the role, so don’t be shy about showcasing your relationship management abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Front of House Manager position. Share specific examples of how you've thrived in fast-paced environments and managed teams effectively.

Show Off Your IT Skills: Since excellent IT proficiency is key for this role, make sure to mention any relevant software or systems you’re familiar with. We love candidates who can hit the ground running, so highlight your tech-savviness!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at CBRE Group, Inc.

Know Your Stuff

Make sure you understand the ins and outs of facilities management and helpdesk operations. Brush up on your knowledge about daily operations, subcontractor coordination, and service delivery. This will show that you're not just interested in the role but also prepared to hit the ground running.

Showcase Your Relationship Skills

Since strong relationship management is key for this role, think of examples from your past experiences where you've successfully built relationships with clients or team members. Be ready to discuss how you handle conflicts and maintain positive interactions, especially in a fast-paced environment.

Demonstrate IT Proficiency

As the role requires excellent IT skills, be prepared to talk about the software and tools you’ve used in previous positions. If you have experience with helpdesk systems or facilities management software, highlight that. You might even want to mention any relevant certifications or training you've completed.

Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. This could be about the company culture, the team you'll be working with, or how success is measured in this role. It shows that you're genuinely interested and helps you determine if the company is the right fit for you.

Facilities & Helpdesk Lead — Client Ops, IT, 25 Days in Exeter
CBRE Group, Inc.
Location: Exeter
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  • Facilities & Helpdesk Lead — Client Ops, IT, 25 Days in Exeter

    Exeter
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    CBRE Group, Inc.

    10,000+
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