Multi-Skilled Technician in Birmingham

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

CBRE Global Workplace Solutions (GWS) has a clear vision - to build a World Class Business. Our vision is to grow into broader markets throughout UK & Europe. Our key strategic goals involve putting our clients first, investing in top talent, delivering operational excellence and constant innovation. Due to continued growth, we are recruiting for a Multi Skilled Engineer to join an exciting new Data Centre portfolio. Successful candidates will have a proven track record in mechanical and/or electrical maintenance engineering and excellent interpersonal skills. You will be appropriately qualified with a proven track record of operating in Data Centre Environments, and be responsible for day to day maintenance and improvement of plant, assets, and services.

Key Tasks

• Support contract mobilisation including implementation of CBRE QHSE and risk management processes and procedures, development and testing of operational procedures and onboarding and training of engineering staff.
• Support with investigation and rectification of any technical faults.
• Participate in site scenario/best drill training and ensure systems are updated accordingly.
• Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements.
• Ensure all reactive repairs are undertaken safely and within appropriate time scales.
• Liaise, and support in the supervision of our sub-contractors.
• Ensure site operates in adherence to the agreed Permit to Work Systems.
• Support the Account Manager to ensure all Statutory Compliance and record keeping for CBRE Quality Management System.
• Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices.
• Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating procedures.
• Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
• Provide emergency response - Respond to work interruptions, outages or emergencies consistent within the SLA.
• Support & promote DCS Shield implementation including CERM Quantum adoption and compliance.

Innovation

• Provide input for the development of client improvement solutions.
• Further develop operating standards, processes, and procedures.
• Actively identify/implement innovation across the Contract to enhance performance and grow the team’s knowledge.

Operational Excellence

• Continually communicate high priority tasks issues to end users, client and CBRE Management team.
• Assist and enhance service delivery through best practice and the effective use of site systems and equipment.

People

• Responsibility for own training requirements and development program including competency assessments, critical services training and scenario exercises.
• Culture carrier and promotes best practice.

Contract/Commercial

• Build and develop relationships with key business and account stakeholders.
• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships whilst optimizing contract performance.
• Positively respond to both our internal and external customers (often in a matrix environment) through effective communication and personal accessibility/credibility.

Education

• Hold academic passes with at least GCSE Maths and English or equivalent.
• Higher educational qualifications to ‘A’ level (or equivalent).

Skills

• Computer literate, IT Skills to achieve key tasks and give the business a sound reporting base.
• Superior written and verbal communication skills with strong oral presentation skills.
• Organised and open to new ways of working to challenge inefficiencies.
• Team working and experience in customer facing situations, good communicator with computer literacy.
• Experience in a running permit to work system and being accountable for works on site.
• Flexible working with the ability to manage own workloads.
• Self-motivated and the ability to deliver under pressure.

Experience

• Previous experience of a service industry role.
• Been a part of a high-performing team.
• Management skills to maximise the performance of staff working directly for them and others.

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.