Join to apply for the Receptionist role at CBRE Global Workplace Solutions (GWS).
Work Schedule: 1pm – 6pm Monday – Friday (25 hours per week)
Responsibilities
- Act as the first point of contact for visitors to our clients\’ Erskine office location, providing a professional and warm welcome.
- Assist clients and visitors with badges by liaising with the landlord security team and direct/escort them to a meeting room or their event host.
- Maintain a clean, tidy, and organized customer-facing reception area.
- Manage room bookings and client requests in accordance with set guidelines to ensure first-class customer service.
- Assist with ad-hoc hospitality requests as required.
- Record and report incidents and health and safety hazards.
- Provide general support to customer inquiries.
- Ensure courier/mail deliveries are directed to the mailroom area.
- Raise service requests as needed.
- Monitor site work orders daily on SI7 and Vantage systems to meet KPIs.
- Support requesting and chasing quotes from contractors and booking dates.
- Support uploading and checking documentation on Elogbooks.
- Assist with all CBRE platforms: SI7, Smartsheet, Vantage, MYHSE, Elogbooks, Harbour.
- Support the Facilities Manager with ad-hoc requests.
- Work additional hours as needed to cover holidays and sick leave, as per employment contract.
Person Specification
- Professional, courteous, and able to remain calm under pressure.
- Ability to work independently and as part of a team.
- Friendly, approachable, and confident demeanor.
- Experience in customer service within a corporate environment.
- Strong communication, organizational skills, and attention to detail.
- High standards of personal presentation.
- Experience in a corporate office environment.
Additional Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Administrative
This job is active and accepting applications.
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Contact Detail:
CBRE Global Workplace Solutions (GWS) Recruiting Team