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- Tasks: Manage office spaces and ensure a welcoming environment for all visitors.
- Company: Join CBRE, the global leader in real estate services with over 70,000 employees worldwide.
- Benefits: Enjoy a full-time role with opportunities for growth and a vibrant workplace culture.
- Why this job: Be part of a dynamic team that enhances workplace experiences and supports community engagement.
- Qualifications: 1-2 years in customer service or hospitality roles preferred; strong communication skills required.
- Other info: Located in Central London, this entry-level position offers a chance to develop your career.
The predicted salary is between 28800 - 43200 £ per year.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Central London.
Role Summary:
- Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day.
- Greets employees and announces clients, applicants, and visitors.
- Conducts guest registration through badging software.
- Arranges escorts as needed.
- Issues visitor passes and validates parking.
- Maintains neat appearance of reception area, conference rooms, café, and other common areas.
- Requests building and housekeeping services as needed.
- Periodically inspects common area equipment to ensure good operating condition.
- Arranges equipment service as needed.
- Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc.
- Requests building and/or equipment services as needed.
- Assists with the CBRE community onboarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management.
- Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures.
Experience Required:
- A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
- Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees.
- Experience in facilities management and/or dealing with suppliers/contractors beneficial.
- Ability to solve problems and deal with a variety of options in complex situations.
Reception / Workplace Coordinator employer: CBRE Global Workplace Solutions (GWS)
Contact Detail:
CBRE Global Workplace Solutions (GWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception / Workplace Coordinator
✨Tip Number 1
Familiarise yourself with CBRE's company culture and values. Understanding their commitment to providing exceptional workplace experiences will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Network with current or former employees of CBRE, especially those in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Since the role involves dealing with various situations and coordinating with multiple teams, think of examples from your past experiences where you've successfully resolved issues or improved processes.
✨Tip Number 4
Demonstrate your communication skills during any interactions with the recruitment team. Whether it's through emails or phone calls, clear and professional communication will reflect your ability to effectively present information, which is crucial for the Reception / Workplace Coordinator role.
We think you need these skills to ace Reception / Workplace Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Reception / Workplace Coordinator. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in front desk, customer service, or facilities management roles. Use keywords from the job description to ensure your application stands out to recruiters.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples from your past experiences that demonstrate your capability to manage workplace environments effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at CBRE Global Workplace Solutions (GWS)
✨Showcase Your Customer Service Skills
As a Reception / Workplace Coordinator, you'll be the first point of contact for visitors. Highlight your previous experience in customer service roles and provide examples of how you've effectively handled inquiries or resolved issues.
✨Demonstrate Strong Communication Abilities
Advanced communication skills are crucial for this role. Prepare to discuss how you can present information clearly to both individuals and groups, and consider sharing instances where your communication made a positive impact.
✨Familiarise Yourself with Facilities Management
Understanding facilities management will give you an edge. Research common practices and challenges in the field, and be ready to discuss how you would handle various situations, such as coordinating with maintenance or housekeeping teams.
✨Prepare for Problem-Solving Scenarios
The ability to solve problems in complex situations is key. Think of examples from your past experiences where you successfully navigated challenges, and be prepared to discuss your thought process during the interview.
