Workplace Experience Leader: Client Services Excellence in Manchester
Workplace Experience Leader: Client Services Excellence

Workplace Experience Leader: Client Services Excellence in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance workplace experiences and oversee services for clients and colleagues.
  • Company: Dynamic facilities management company based in Manchester.
  • Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
  • Why this job: Lead initiatives that create positive environments for everyone in the building.
  • Qualifications: Experience in facilities management and strong leadership and customer service skills.
  • Other info: Join a team that values proactive engagement and diverse operational activities.

The predicted salary is between 36000 - 60000 £ per year.

A facilities management company is seeking a Workplace Experience Manager in Manchester to enhance the workplace experience for clients and colleagues. This role involves overseeing all services within the client building, ensuring service excellence and effective communication with stakeholders.

Candidates should have prior experience in facilities management, strong leadership qualities, and exceptional customer service skills. The position calls for proactive engagement and the ability to manage diverse operational activities, ensuring a positive environment for all building users.

Workplace Experience Leader: Client Services Excellence in Manchester employer: CBRE Global Workplace Solutions (GWS)

As a leading facilities management company based in Manchester, we pride ourselves on fostering a dynamic work culture that prioritises employee well-being and professional growth. Our commitment to service excellence is matched by our dedication to providing comprehensive training and development opportunities, ensuring that our Workplace Experience Leaders thrive in their roles while contributing to a positive and engaging environment for clients and colleagues alike.
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Contact Detail:

CBRE Global Workplace Solutions (GWS) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Workplace Experience Leader: Client Services Excellence in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in facilities management and let them know you're on the hunt for a Workplace Experience Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their approach to client services excellence and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Showcase your leadership skills during interviews. Be ready to share examples of how you've successfully managed teams or projects in the past, especially in facilities management. This will demonstrate your capability to enhance the workplace experience effectively.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!

We think you need these skills to ace Workplace Experience Leader: Client Services Excellence in Manchester

Facilities Management
Leadership Skills
Customer Service Skills
Stakeholder Communication
Operational Management
Proactive Engagement
Service Excellence
Positive Environment Creation

Some tips for your application 🫡

Show Your Experience: Make sure to highlight your previous experience in facilities management. We want to see how you've enhanced workplace experiences before, so share specific examples that demonstrate your skills and achievements.

Communicate Clearly: Effective communication is key in this role. When writing your application, be clear and concise. Use straightforward language to convey your ideas and ensure we understand your passion for client services excellence.

Demonstrate Leadership Skills: We’re looking for strong leadership qualities, so don’t shy away from showcasing your leadership experiences. Whether it’s managing a team or leading a project, let us know how you’ve inspired others and driven success.

Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the best way to ensure we receive all your details and can consider you for the Workplace Experience Manager role!

How to prepare for a job interview at CBRE Global Workplace Solutions (GWS)

✨Know Your Facilities Management Stuff

Make sure you brush up on your facilities management knowledge. Understand the key services that enhance workplace experiences and be ready to discuss how you've successfully implemented these in previous roles.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership qualities. Think about times when you’ve led a team or project, especially in challenging situations, and how you ensured service excellence and effective communication.

✨Engage with Stakeholders

Be ready to talk about your experience in managing relationships with various stakeholders. Share specific instances where your proactive engagement made a difference in the workplace environment.

✨Create a Positive Vibe

Think about how you can contribute to a positive environment for all building users. Prepare to discuss strategies you've used to foster a welcoming atmosphere and how you handle feedback from clients and colleagues.

Workplace Experience Leader: Client Services Excellence in Manchester
CBRE Global Workplace Solutions (GWS)
Location: Manchester
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