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For Companies At a Glance
- Tasks: Oversee daily office operations and enhance employee engagement.
- Company: Dynamic company focused on improving workplace experiences.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Be the go-to person for making the office a better place to work.
- Qualifications: 5+ years of experience and strong organisational skills required.
- Other info: Join a team that values innovation and community involvement.
The predicted salary is between 28800 - 43200 £ per year.
As an Office Service Supervisor, you will oversee all activities at your assigned office, manage daily operations, and serve as the main point of contact. You will work with the client Site Leaders, Finance, and other departments to address business needs, collaborating with the client’s Real Estate Site Services (RESS) Regional Lead and Subject Matter Experts to enhance employee engagement, satisfaction, and service efficiency. Onsite presence is required, and you may be contacted about facility emergencies outside working hours, but responding is optional. This job is part of the Office Operations function, responsible for providing office support to a client, business function or individual contributor.
What You’ll Do
- Serve as the client’s primary point of contact for local Site Leaders, RESS Regional Lead, and all local employees regarding day-to-day site operational matters.
- Oversee all aspects of site operations relevant to the location, including Reception, Security, Business Continuity, Emergency Response Planning, Environmental Health and Safety programs, Ergonomics, Green Initiatives, Sustainability, Food Services, Supplies, Record Retention, Asset Management, Recycling, Satisfaction Surveys, Transport Services, and related activities.
- Collaborate with client Site Leadership and the RESS Regional Lead to foster a positive Employee Experience by proactively addressing individual, team, and site needs and managing the local work environment.
- Assist clients in developing action plans based on employee survey outcomes, NV Suggestion Box inputs, and feedback from site meetings.
- Partner with client Site Leadership to establish and implement site-level initiatives, leveraging best practices from the RESS Regional Lead for planning and execution.
- Work closely with the client RESS Regional Lead and Finance team to prepare, manage, and forecast site operational budgets and costs.
- Collaborate with RESS Regional leadership to identify opportunities for cost optimization and service enhancement.
- Supervise contract administration, insurance, and risk management for all site services and vendors, ensuring compliance with client legal requirements.
- Provide and manage occupancy plans and seating assignments, utilizing RESS resources to develop options that support business space requirements.
- Oversee and coordinate office moves, expansions, and facility projects—including HVAC, electrical, and plumbing—by leveraging client RESS regional support.
- Act as the primary liaison for property management services provided by the landlord and coordinate visits for internal and external guests, including regulatory agencies.
- Support and coordinate Corporate Shipping, Receiving, and Global Trade functions.
- Offer local assistance for onboarding, orientation, university relations, and recruitment processes.
- Coordinate with the IT team to support new hires, telecommunications, videoconferencing, and laboratory or site requirements as necessary.
- Organize, implement, and manage Global Citizenship initiatives at the site, including employee events, charitable contributions, and community relations activities.
What You’ll Need
- High School Diploma or GED with 5+ years of job-related experience.
- Prior shift manager or supervisory experience preferred.
- In-depth understanding of a range of processes, procedures, systems, and concepts within own function and basic knowledge of related job functions required.
- Requires the ability to explain complex concepts or sensitive information.
- Expert knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
- Excellent organizational skills with a master-level inquisitive mindset.
- Exceptional math skills, with the ability to calculate sophisticated figures such as percentages, discounts, and markups.
Office Supervisor in Cambridge employer: CBRE Global Workplace Solutions (GWS)
Contact Detail:
CBRE Global Workplace Solutions (GWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Supervisor in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Office Supervisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show up ready to discuss how your experience aligns with their needs, especially in areas like employee engagement and operational efficiency.
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. We suggest focusing on common questions related to site operations and team management to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Office Supervisor in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office Supervisor role. Highlight your supervisory experience and any relevant operational management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your past experiences align with what we’re looking for. Keep it engaging and personal!
Showcase Your Skills: Don’t forget to mention your expertise in Microsoft Office and any other relevant tools. We love seeing candidates who can demonstrate their organisational skills and problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at CBRE Global Workplace Solutions (GWS)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Office Supervisor. Familiarise yourself with the key tasks mentioned in the job description, such as managing daily operations and collaborating with various departments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully managed operations or improved employee engagement. Be ready to share these examples during the interview, as they will illustrate your skills and how you can apply them to the new role.
✨Brush Up on Your Tech Skills
Since expert knowledge of Microsoft Office products is essential, ensure you're comfortable using Word, Excel, and Outlook. You might be asked about your proficiency, so consider preparing a few examples of how you've used these tools effectively in previous roles.
✨Show Your Organisational Skills
As an Office Supervisor, excellent organisational skills are crucial. During the interview, highlight your ability to manage multiple tasks and priorities. You could even mention any systems or methods you use to stay organised, which will give the interviewer confidence in your capabilities.
