At a Glance
- Tasks: Lead key client contracts, driving performance and service excellence.
- Company: Join CBRE, a global leader in real estate services.
- Benefits: Career development, collaborative culture, and opportunity to lead high-profile contracts.
- Other info: Work in a fast-paced setting with a focus on safety and compliance.
- Why this job: Make an impact in a dynamic environment with growth opportunities.
- Qualifications: Proven experience in facilities management and strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
Location: London
CBRE Global Workplace Solutions (GWS) is a global leader in real estate services, delivering innovative workplace and facilities management solutions. We are looking for an experienced Account Director to lead a key client contract, driving performance, growth, and service excellence.
Key Responsibilities
- Contract Leadership & Delivery: Provide overall leadership of the contract, ensuring all operational and commercial commitments are consistently met and exceeded.
- Client Relationship & Growth: Build strong client relationships, identify opportunities for growth, and support contract retention and re-tender success.
- Financial Performance: Own financial outcomes, including revenue growth, cost control, profitability, and reduction of WIP and debt.
- Operational Excellence & Compliance: Ensure delivery aligns with company policies, statutory requirements, and contractual obligations through effective controls and processes.
- Health, Safety & Risk Management: Promote a strong safety culture, ensuring full compliance with HSE standards across teams and subcontractors.
- People & Team Development: Lead, develop, and structure high-performing teams, including succession planning, coaching, and capability building.
Candidate Requirements (6 Areas)
- Facilities Management Experience: Proven experience at Contract or Account Manager level (or above), ideally within technical or hard services.
- Technical Background: Engineering qualification (not essential).
- Leadership & People Management: Strong track record of leading teams, driving performance, and developing talent.
- Commercial & Financial Acumen: Experience managing budgets, driving profitability, and delivering financial plans.
- Client Engagement & Influence: Excellent communication skills with the ability to influence senior stakeholders and build long-term partnerships.
- Resilience & Delivery Focus: Highly organised, self-motivated, and able to perform in fast-paced, high-pressure environments.
Why Join CBRE?
- Global market leader with strong reputation
- Opportunity to lead high-profile contracts
- Career development and progression
- Collaborative and supportive culture
Account Director employer: CBRE Global Workplace Solutions (GWS)
CBRE Global Workplace Solutions offers a dynamic work environment in Sheffield, where employees are valued for their expertise and dedication. With a strong focus on professional development, the company provides ample opportunities for growth and advancement, alongside competitive benefits and a supportive team culture that encourages collaboration and innovation. Join us to be part of a leading organisation that prioritises employee well-being and fosters a rewarding career in facilities management.
Contact Details:
CBRE Global Workplace Solutions (GWS) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like CBRE Global Workplace Solutions (GWS).
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like CBRE Global Workplace Solutions (GWS)? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit CBRE Global Workplace Solutions (GWS)'s careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Account Director
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Account Director role at CBRE Global Workplace Solutions (GWS), tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at CBRE Global Workplace Solutions (GWS)
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where CBRE Global Workplace Solutions (GWS) operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to CBRE Global Workplace Solutions (GWS). Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at CBRE Global Workplace Solutions (GWS).
