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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch facilities management services for a major client.
- Company: Join CBRE Global Workplace Solutions, a leader in innovative facilities management.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a forward-thinking team that values innovation and excellence in service delivery.
- Qualifications: Experience in facilities management and strong communication skills are essential.
- Other info: Ideal for those looking to make a significant impact in a thriving sector.
The predicted salary is between 60000 - 84000 £ per year.
One of CBRE Global Workplace Solutions key divisions, Facilities Management, is seeking an Account Director to take responsibility for a large private sector customer in North London. As a Facilities Management Account Director, you will be responsible for delivery of FM to The Account, working in partnership with all stakeholders to ensure a 5 Star service is delivered and maintained at all times. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.
Role Summary:
- Responsible for the day to day running of both the hard and soft services, organising the site team and supply chain in order to meet contractual outputs and objectives.
- Maintain customer relations including progress meetings, site visits, and obtaining referrals.
- Managing & having accountability for the P&L and maintaining agreed profit margins.
- Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company.
- Assist in the preparation of standard operating procedures, emergency and contingency plans.
- Ensure the provision of healthy and safe working conditions and regularly review the H&S policy.
- Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender.
Person Specifications:
- Interested candidates must possess quantifiable experience within a similar role.
- Facilities Management experience.
- Government or manufacturing environment would be desirable.
- A qualification in health & safety (NEBOSH, IOSH) is desirable.
- Strong commercial acumen is essential, and experience of managing a P&L is preferable.
- Excellent communication and management skills are essential.
Account Director employer: CBRE Global Workplace Solutions (GWS)
Contact Detail:
CBRE Global Workplace Solutions (GWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network with professionals in the Facilities Management sector. Attend industry events or join relevant online forums to connect with people who can provide insights about the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 2
Research the latest trends and innovations in Facilities Management. Being knowledgeable about current best practices and emerging technologies will help you stand out during interviews and demonstrate your commitment to continuous improvement.
✨Tip Number 3
Prepare to discuss your experience managing P&L and how you've successfully improved operational performance in previous roles. Use specific examples to illustrate your commercial acumen and ability to drive profitability.
✨Tip Number 4
Familiarise yourself with health and safety regulations relevant to the Facilities Management sector. Highlight any qualifications you have, such as NEBOSH or IOSH, and be ready to discuss how you've implemented safety measures in past positions.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in roles similar to an Account Director. Emphasise your achievements in managing P&L and improving operational performance.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the job requirements. Mention your experience in maintaining customer relations and your ability to lead teams effectively. Use specific examples to demonstrate your commercial acumen.
Highlight Relevant Qualifications: If you have qualifications in health and safety (like NEBOSH or IOSH), make sure to mention them prominently. This is a desirable requirement for the role and can set you apart from other candidates.
Showcase Communication Skills: Since excellent communication is essential for this role, consider including examples of how you've successfully managed stakeholder relationships or led teams in previous positions. This will help illustrate your fit for the position.
How to prepare for a job interview at CBRE Global Workplace Solutions (GWS)
✨Showcase Your Facilities Management Experience
Make sure to highlight your previous experience in facilities management during the interview. Be prepared to discuss specific projects you've managed, particularly in private sector environments, and how you ensured a high standard of service delivery.
✨Demonstrate Strong Commercial Acumen
Since managing a P&L is crucial for this role, come equipped with examples of how you've successfully managed budgets in the past. Discuss any strategies you've implemented to improve profitability and operational performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges in facilities management. Prepare scenarios where you had to innovate or improve service delivery, and be ready to explain your thought process and outcomes.
✨Emphasise Health & Safety Knowledge
Given the importance of health and safety in this role, be sure to mention any relevant qualifications like NEBOSH or IOSH. Discuss how you've implemented health and safety policies in previous roles and how you ensure compliance within your teams.
