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- Tasks: Assist clients and vendors, manage work orders, and ensure smooth facility operations.
- Company: Join CBRE, a leader in real estate services, dedicated to excellence in facilities management.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Gain hands-on experience in a dynamic role while contributing to sustainable practices.
- Qualifications: High School Diploma or GED; basic Microsoft Office skills and strong communication abilities required.
- Other info: Ideal for those looking to kickstart their career in facilities management.
The predicted salary is between 24000 - 36000 £ per year.
As a CBRE Facilities Receptionist, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
What You'll Do:
- Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
- Acknowledge all client inquiries and collect work orders.
- Collect information reports to find out performance and progress status.
- File work orders, proposals, department files, and other paperwork submitted by vendors.
- Monitor activities that happen outside the building, such as proper waste disposal and recycling.
- Follow instructions, short correspondence, and memos and ask clarifying questions.
- Respond to common inquiries or complaints from clients, co-workers, and supervisors.
- Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
- Impact through clearly defined duties, methods, and tasks are described in detail.
- Deliver own output by following defined procedures and processes under close supervision and guidance.
What You'll Need:
- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
- Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
Facilities Receptionist employer: CBRE Enterprise EMEA
Contact Detail:
CBRE Enterprise EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Receptionist
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Facilities Receptionist. Understanding the day-to-day tasks, such as managing work orders and client inquiries, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your communication skills. Since you'll be interacting with clients, vendors, and contractors, practice clear and concise communication to ensure you can effectively convey information and respond to inquiries.
✨Tip Number 3
Get comfortable with Microsoft Office products, especially Excel and Outlook. Being proficient in these tools will not only help you in your role but also show your potential employer that you're ready to hit the ground running.
✨Tip Number 4
Demonstrate your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to handle the various responsibilities of a Facilities Receptionist effectively.
We think you need these skills to ace Facilities Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Facilities Receptionist role. Emphasise your communication skills, organisational abilities, and any experience with Microsoft Office products.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention specific examples of how you've successfully handled client inquiries or managed paperwork in previous positions.
Highlight Relevant Experience: In your application, focus on any job-related experience you have, especially in facilities management or customer service. Detail your ability to follow procedures and solve straightforward problems, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a receptionist position.
How to prepare for a job interview at CBRE Enterprise EMEA
✨Showcase Your Communication Skills
As a Facilities Receptionist, you'll need to communicate effectively with clients and vendors. Prepare examples of how you've successfully handled inquiries or complaints in the past, demonstrating your ability to exchange straightforward information.
✨Demonstrate Organisational Skills
Highlight your strong organisational skills during the interview. You might want to discuss how you manage multiple tasks or keep track of important documents, as this role requires filing work orders and proposals efficiently.
✨Familiarise Yourself with Microsoft Office
Since the job requires a working knowledge of Microsoft Office products, brush up on your skills in Word, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles to enhance your productivity.
✨Prepare for Problem-Solving Scenarios
Think of straightforward problems you've encountered in past jobs and how you resolved them. The interviewer may ask you to describe situations where you had to follow procedures to solve issues, so be prepared with specific examples.
