At a Glance
- Tasks: Lead technical services, ensuring smooth operations and maintenance of engineering systems.
- Company: Join CBRE, a global leader in real estate services, committed to innovation and excellence.
- Benefits: Enjoy hybrid work options, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of engineering solutions while mentoring a dynamic team in a supportive culture.
- Qualifications: Level 3 in Electrical/Mechanical engineering and proven experience in critical engineering systems required.
- Other info: This role involves national travel and offers a chance to make a significant impact.
The predicted salary is between 36000 - 60000 £ per year.
The Technical Service Lead will be expected to familiarise with all aspects of administration and engineering related to the client occupied buildings. Responsibilities will be to carry out efficient running of the critical and non-critical services and associated functions.
Key Accountabilities:
- To act as the principal client facing technical expert across all service lines.
- Ensure contracts are staffed by fully competent engineering teams.
- Update Monthly Risk Register and lead reviews with Client.
- Act as contract Lead in Quarterly written Scheme reviews with client in competent role as AP.
- Quarterly reviews with Key Technical service partners to review technical & commercial aspects of service delivery and areas of innovation.
- Provide Technical support in annual commercial discussions with Key suppliers and contribution within the Appendix A annual process.
- Act as Senior Authorised Person/Authorising Engineer for the contract.
- Produce standardised documentation and processes that can be utilised and tailored by the site teams (i.e., Forward Maintenance Register, Risk Registers).
- Provide investigation and root cause analysis as required, producing reports, and learning from experience documents to be shared internally/externally.
- Promoting and maintaining core CBRE values.
- Responsible for day-to-day supervision, operations, and maintenance of all electrical and mechanical plant services primarily PPM and reactive works.
- Daily management of Lead engineering team.
- Ensure the contract has the right complement of AP to support engineering activities.
- To direct, instruct and supervise all contractors as well as subcontractors, ensuring staff compliance with working practice.
- Ensure that all matters that have impacted the smooth running of the building and the facilities are immediately reported to senior management throughout the complete escalation procedure.
- Assist the project team with all technical and operational problems which may arise.
- To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices with emergency/contingency procedures with critical systems.
- Liaise and keep informed the senior management on all aspects of contract problems and regularly update on all engineering issues.
- Ensure that all staff is conversant with the operation and control of critical and non-critical systems installed with the client’s portfolio.
- Champion technical solutions & innovations.
- Mentor and grow the engineering standard of engineers across the contract, ensuring best practice and knowledge is shared.
- To support Lead Engineers with managing holiday, sickness, maintaining the correct and required shift level within the building.
- Identify needs/assist in arranging training for engineers.
- Management of engineering services with the HV/LV, UPS, and Building Management Systems.
Person Specification
Essential:
- Recognised apprenticeship, Level 3 in Electrical/Mechanical engineering or equal.
- Proven experience in business-critical engineering systems.
- Strong people management skills.
- A strong and committed team player capable of prioritising and solving problems, utilising innovative solutions.
- Must be well organised with good task management skills.
- Good written & verbal communication skills.
- Computer literate.
- Have a positive and proactive approach to work and able to work on own initiative and as part of a team.
- Able to change work pattern at short notice to meet the requirements of the client.
Technical Services Lead employer: CBRE-2
Contact Detail:
CBRE-2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Lead
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in engineering and facilities management. This will not only help you during interviews but also demonstrate your commitment to staying updated in your field.
✨Tip Number 2
Network with professionals in the industry, especially those who are already working in technical services roles. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed engineering teams or projects in the past. Highlight your problem-solving skills and ability to innovate under pressure.
✨Tip Number 4
Research StudySmarter and our values thoroughly. Be ready to explain how your personal values align with ours, as cultural fit is often just as important as technical skills in the hiring process.
We think you need these skills to ace Technical Services Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering and facilities management. Emphasise your technical skills, particularly in electrical and mechanical systems, as well as any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, address the specific responsibilities of the Technical Services Lead role. Mention your experience with contract management, team supervision, and your ability to implement innovative solutions.
Showcase Your Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities, especially in business-critical engineering systems. Highlight any instances where you successfully managed operational challenges.
Highlight Communication Skills: Since the role requires strong written and verbal communication skills, include examples of how you've effectively communicated with clients and teams in previous positions. This will show your capability to liaise with senior management and contractors.
How to prepare for a job interview at CBRE-2
✨Showcase Your Technical Expertise
As a Technical Services Lead, you'll need to demonstrate your deep understanding of engineering systems. Be prepared to discuss specific projects where you've successfully managed critical services and how you approached technical challenges.
✨Highlight People Management Skills
This role requires strong people management abilities. Share examples of how you've led teams, mentored engineers, and resolved conflicts. Emphasise your experience in fostering a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about past experiences where you had to make quick decisions or implement innovative solutions under pressure.
✨Demonstrate Organisational Skills
Being well-organised is crucial for this position. Discuss your methods for managing tasks, prioritising responsibilities, and ensuring smooth operations. Mention any tools or systems you use to stay organised.