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- Tasks: Lead and manage technical contracts, ensuring quality control and operational excellence.
- Company: Join CBRE, a global leader in real estate services with over 70,000 employees worldwide.
- Benefits: Enjoy competitive pay, career development opportunities, and a diverse work environment.
- Why this job: Be part of a dynamic team that impacts critical infrastructure and enhances service delivery.
- Qualifications: Strong mechanical and electrical background required; experience in contract management is a plus.
- Other info: Opportunity to work in a fast-paced environment with potential for international exposure.
The predicted salary is between 36000 - 60000 £ per year.
Job ID: 213426
Posted: 01-Apr-2025
Service line: GWS Segment
Role type: Full-time
Areas of Interest: Building Management, Data Centers, Engineering/Maintenance, Facilities Management
Location(s): Northolt - England - United Kingdom of Great Britain and Northern Ireland
Business Sector: Data Centre Solutions
Job Purpose:
The Technical Contract Manager will manage local Change Management and Quality Control at the facility.
The technical contract manager will also be responsible for:
- Providing leadership, management, and development of a defined contract, ensuring financial and operational commitments are met and exceeded.
- Supporting CBRE teams and other stakeholders in the delivery of all services within the scope of the role, and providing shoulder to shoulder technical service input as required.
- Overseeing technical matters relating to effective Plant and Equipment Maintenance on the site.
- Liaising with the Client to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements.
- Implementing a wide range of standardised CBRE programs for maintenance operations, training and drills, reporting, document management, maintenance processes and procedures, and reporting of Building Management System (BMS), Electrical Performance Management System (EPMS), Uninterruptable Power Supply (UPS), and Computer Maintenance Management System (CMMS).
- Coordinating achieving local or corporate level industry certifications.
- Being the site representative for development and management of operations processes and procedures and their standardisation across the Site.
- Owning the implementation, standardisation, and ongoing ownership of the local Critical Environments Program.
- Supporting the wider EMEA client portfolio with the same duties when needed.
Key Tasks:
- Health & Safety: Responsible for running Health & Safety meetings for the local site and standardising the local Health & Safety program to align with the corporate program.
- Equipment Maintenance Planning: Create or validate a Scope of Service (SoS) for each unique equipment type.
- Asset Lifecycle Enhancement: Create an asset lifecycle program to provide risk managed and cost-effective options to the client.
- Quality Assurance: Manage the ongoing effort to modify and create processes and procedures in service delivery, operational readiness, safety, compliance, and administration.
- Quality Control: Manage technical review and approval of critical procedures, monitor program compliance, conduct audits and evaluate program effectiveness.
- Quality Improvement: Translate process observations and measurements into process improvements locally.
- Change Management: Run a standardised CBRE formal change control process in conjunction with the client system.
- Process Analysis and Design: Represent the site for the analysis and design of all critical environments programs.
- Contract Management & Financial Management: Provide leadership, ensuring contractual commitments are met and exceeded.
- Resource Planning: Ensure optimum staffing structures operate across contracts.
- Critical Environment Risk Management: Ensure the CERMTM methodology is embedded across the Site.
- Training: Responsible for training or coordination of training for all CBRE critical environments programs.
- Reporting: Responsible for running weekly and monthly meetings and planning sessions with the local site and client team.
- Decision Making/Budgetary Control: Ability to make operational based decisions while keeping the CBRE UK Engineering Lead informed.
Success Measures/Objectives:
- Work as part of a team to ensure all KPIs/SLAs are delivered in line with Account Objectives.
- Satisfaction of the CBRE management and Customer Corporate Real Estate (CRE) team.
- Financial delivery of Plan commitments for the contract.
Core Competencies:
- Respect
- Integrity
- Excellence in Service Delivery
- Communication
- Innovation
EQUAL OPPORTUNITIES: We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Technical Contract Manager - Northolt, UK employer: CBRE-2
Contact Detail:
CBRE-2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Contract Manager - Northolt, UK
✨Tip Number 1
Familiarise yourself with CBRE's core values and mission. Understanding their commitment to excellence in service delivery and innovation will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of CBRE, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations relevant to facilities management. Being able to discuss these confidently will demonstrate your expertise and readiness for the responsibilities of the Technical Contract Manager role.
✨Tip Number 4
Prepare specific examples from your past experience that highlight your leadership and contract management skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your potential impact at CBRE.
We think you need these skills to ace Technical Contract Manager - Northolt, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical contract management, particularly in building management and data centres. Use specific examples that demonstrate your leadership and operational skills.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your mechanical and electrical background, and how it aligns with the role's requirements.
Highlight Relevant Certifications: If you have any industry certifications related to facilities management or health and safety, be sure to mention them. This can set you apart from other candidates.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully managed change or improved processes in previous roles. This is crucial for demonstrating your fit for the Technical Contract Manager position.
How to prepare for a job interview at CBRE-2
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Technical Contract Manager. Familiarise yourself with key tasks such as health and safety management, equipment maintenance planning, and quality assurance processes. This will help you demonstrate your knowledge and suitability for the role.
✨Showcase Your Technical Expertise
Given the technical nature of the position, be prepared to discuss your mechanical and electrical background in detail. Highlight any relevant experience with maintenance operations, critical environments, and compliance with health and safety regulations to showcase your qualifications.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage change effectively. Prepare examples from your past experiences where you successfully implemented process improvements or managed a crisis, as this will illustrate your capability to handle the challenges of the role.
✨Demonstrate Leadership Skills
As a Technical Contract Manager, you'll need to lead teams and manage client relationships. Be ready to discuss your leadership style and provide examples of how you've motivated teams, ensured service excellence, and met contractual commitments in previous roles.
