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For Companies At a Glance
- Tasks: Manage contracts and oversee engineering teams to ensure smooth operations.
- Company: Join CBRE, a global leader in real estate services with over 70,000 employees worldwide.
- Benefits: Enjoy a full-time role with opportunities for training and development.
- Why this job: Be part of a dynamic team that values collaboration and customer focus.
- Qualifications: Experience in building services and strong communication skills are essential.
- Other info: Willingness to travel for training may be required.
The predicted salary is between 36000 - 60000 £ per year.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Role Summary:
- Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance.
- Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures.
- To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices.
- To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
- Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management.
- To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
- Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies).
- To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio.
- To ensure quality is maintained throughout the facilities.
- Ensuring business policies and processes are effectively communicated, and implemented within the contract.
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
- Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
- Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
- Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
- Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
- Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
- Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
- Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
- Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home.
Experience Required:
- Experience in Building Services industry.
- HV Authorised Person (Preferable).
- Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher.
- Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives.
- Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable.
- Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
- A good level of English and Mathematics required.
- Strong organisational and communication skills with the ability to prioritise workloads.
- Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Hard Services Contract Manager employer: CBRE-2
Contact Detail:
CBRE-2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard Services Contract Manager
✨Tip Number 1
Familiarise yourself with CBRE's core values and mission. Understanding their approach to integrated facilities management will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of CBRE, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations relevant to the building services industry. Being able to discuss these confidently will show your commitment to maintaining high standards in your role.
✨Tip Number 4
Prepare examples of how you've successfully managed teams and projects in the past. Highlighting your leadership skills and ability to motivate others will be crucial in demonstrating your suitability for the Contract Manager position.
We think you need these skills to ace Hard Services Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the building services industry. Emphasise any roles where you managed teams or projects, and include specific examples of how you ensured compliance with health and safety regulations.
Craft a Strong Cover Letter: In your cover letter, address why you're interested in the Hard Services Contract Manager position at CBRE. Mention your leadership skills and how they align with the responsibilities outlined in the job description, such as managing engineering teams and ensuring service excellence.
Highlight Relevant Qualifications: Clearly list your qualifications, especially if you have completed recognised formal Electrical or Mechanical training. If you hold any certifications like NEBOSH or IOSH, make sure to mention them prominently.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've effectively communicated with clients and team members in previous positions. This could be through leading meetings, writing reports, or resolving conflicts.
How to prepare for a job interview at CBRE-2
✨Showcase Your Leadership Skills
As a Hard Services Contract Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and direct others.
✨Understand the Technical Requirements
Familiarise yourself with the technical aspects of building services, especially electrical and mechanical systems. Be ready to discuss your qualifications, such as your training and experience in the industry, and how they relate to the role you're applying for.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Prepare to give examples of how you've maintained relationships with clients and colleagues, and how you've communicated complex information clearly. This will show that you can handle the collaborative nature of the job.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to manage contract issues or improve operational procedures, and be ready to explain your thought process and the outcomes.
