At a Glance
- Tasks: Support your community by providing vital advice at the local foodbank.
- Company: Join Norfolk Citizens Advice, a compassionate organisation making a real difference.
- Benefits: Enjoy comprehensive training, a supportive team, and a pension contribution.
- Other info: No experience needed; full training provided in a friendly environment.
- Why this job: Make a positive impact while helping individuals navigate tough challenges.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25867 - 25867 £ per year.
Organisation: Norfolk Citizens Advice
Location: Stalham Foodbank (Friday)
Contract type: Permanent
Salary: £25,867 per annum or £4,893 (Pro rata)
Hours: 7 hours per week
Date posted: 17 August 2026
Closing date: 7 September 2026
Make a real difference in your local community. Norfolk Citizens Advice is looking for a compassionate and proactive Adviser to support people accessing local foodbank. You’ll provide free, impartial and confidential advice to individuals facing challenges such as the cost of living, debt, benefits, housing and access to essential services. Working face-to-face and by telephone, you’ll help clients understand their options, access support and find a way forward.
About You
- Excellent communication and listening skills.
- Confident supporting people from a wide range of backgrounds.
- Ability to explain complex information clearly and sensitively.
- Organised, adaptable and comfortable using IT systems.
- Experienced in customer service, advice work or supporting vulnerable people (desirable).
No previous Citizens Advice experience is required – full training will be provided.
What We Offer
- Comprehensive training and ongoing development.
- Supportive and friendly team environment.
- 4.5% employer pension contribution.
- 20 days annual leave pro rata, plus bank holidays and five additional office closure days.
Our Disability Confident Commitment: We are proud to be a Disability Confident Committed employer and guarantee an interview to disabled applicants who meet the essential criteria for the role. Please note: This role is subject to a DBS check and Right to Work in the UK verification.
Interview date: Friday 18 September 2026.
Adviser (Foodbank Outreach) employer: CBR Business Solutions UK
Norfolk Citizens Advice is an exceptional employer dedicated to making a positive impact in the community. With a supportive and friendly team environment, comprehensive training, and opportunities for ongoing development, employees can thrive while helping others navigate challenges such as the cost of living and access to essential services. Located in Stalham, this role offers a chance to work closely with diverse individuals, ensuring that your contributions are both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Adviser (Foodbank Outreach)
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by CBR Business Solutions UK.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like CBR Business Solutions UK.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at CBR Business Solutions UK.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at CBR Business Solutions UK. Apply directly through us to stand out!
We think you need these skills to ace Adviser (Foodbank Outreach)
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of CBR Business Solutions UK. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Adviser (Foodbank Outreach), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at CBR Business Solutions UK
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of CBR Business Solutions UK. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
