At a Glance
- Tasks: Lead daily office operations, manage inquiries, and coordinate events.
- Company: Cboe Global Markets is a leading global market innovator focused on inclusion and professional growth.
- Benefits: Enjoy a modern office with great amenities, flexible work options, and a vibrant location in London.
- Other info: This is a 12-month fixed-term contract with a focus on teamwork and problem-solving.
- Why this job: Join a dynamic team that values your ideas and fosters personal and professional development.
- Qualifications: Previous admin or customer service experience; strong communication and organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
This is a 12 Month Fixed Term Contract
Building trusted markets - powered by our people. At Cboe Europe, we inspire our people to solve complex challenges together because what we do matters. We are building inclusive ways to support professional and personal development while strengthening the trust we have earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving associates a safe space to network, share ideas and create opportunities.
Location Overview
The Cboe office in London is situated in The Monument Building, a modern space that spans two floors and features a spacious outdoor balcony. From the balcony, employees can enjoy stunning views of some of London’s most iconic architectural landmarks, adding a unique touch to the work environment. The building is equipped with convenient amenities for office commuters, including bike storage and showers, making it easy for staff to freshen up after their commute. Its prime location in the heart of London’s financial district ensures that employees have easy access to a variety of cafes, restaurants, and shops, creating an ideal balance of work and leisure. The office is located directly adjacent to the historic Monument to the Great Fire of London and is just across the street from the Monument Underground Station. This provides convenient transport links, with access to the West End in less than 15 minutes. The location blends the vibrancy of central London with the business-centric atmosphere of the City, making it an attractive hub for professionals.
Summary: Cboe is actively seeking a career-minded, service driven professional. Your main purpose will be to act as the first point of contact for any inquiries from both clients and staff in an efficient and timely manner.
Responsibilities
- Assist with the day to day running of the office, including scheduling, booking travel arrangements, facilities management and maintenance issues.
- Oversee Facilities management and maintenance issues, working with our maintenance provider.
- Manage the switchboard by answering the telephone in a timely and professional manner and screening when necessary before transferring to the relevant department or individual.
- Assist with the new hire orientation process and preparation of HR-related communications and educational materials.
- Manage the company credit card reconciliation process. On a monthly basis, upload receipts to the expense processing system and ensure all receipts are accounted for on a timely basis.
- Maintain the ESG spreadsheet.
- Arranging couriers and dealing with all inbound and outbound mail.
- Coordinate the delivery of the monthly HR/Admin newsletter.
- Manage order, track and organise stationery and office supplies including weekly grocery order and daily lunch orders.
- Maintain documentation for administrative/office management processes.
- Assist with the coordination of office events and functions, both on and offsite. For the Admin team as well as Sales, Marketing and others, as needed.
Requirements
- Previous administrative, facilities management or customer service experience.
- Ability to learn new software programs.
- Proactive, clear and tactful communications with excellent interpersonal skills. Fluent in spoken and written English.
- Reliability, professionalism and approachability.
- High level of organization with the ability to multi-task and prioritize.
- Ability to use own initiative and problem solve.
- Solutions and detail oriented with a positive attitude.
- Ability to work in a team environment and interact with senior management, clients, and board members.
- PC literate: MS Office with good knowledge of Outlook, Excel, PowerPoint and Word.
- In office requirement 4 days per week.
More About Cboe Europe
We are reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We are investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We celebrate the diversity in our communities, inside and out, and welcome new perspectives with equity, inclusion and belonging. We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We are an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.
Learn more about life at Cboe on our website and LinkedIn.
Equal Employment Opportunity
We are proud to be an equal opportunity employer. Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.
Lead, Office Administrator - 12 month fixed term contract | London, UK employer: Cboe Global Markets
Cboe Global Markets is an exceptional employer that prioritises the professional and personal development of its employees, fostering a culture of inclusivity and collaboration. Located in the heart of London’s financial district, our modern office offers stunning views and convenient amenities, creating an inspiring work environment. With a strong commitment to internal mobility and diversity, we empower our team members to grow their careers while enjoying a vibrant work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Lead, Office Administrator - 12 month fixed term contract | London, UK
✨Tip Number 1
Familiarise yourself with Cboe's company culture and values. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Network with current or former employees of Cboe on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the office environment and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous administrative and customer service experiences in detail. Be ready to share specific examples of how you've handled multi-tasking and problem-solving in fast-paced environments, as these skills are crucial for the role.
✨Tip Number 4
Showcase your proficiency in MS Office applications, especially Outlook and Excel. Consider brushing up on any relevant software skills that may be beneficial for the role, as this will demonstrate your readiness to hit the ground running.
We think you need these skills to ace Lead, Office Administrator - 12 month fixed term contract | London, UK
Some tips for your application 🫡
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in administration, facilities management, and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your proactive communication skills and ability to manage multiple tasks. Mention specific examples of how you've successfully handled similar responsibilities in previous roles.
Highlight Soft Skills:Emphasise your interpersonal skills, reliability, and professionalism in your application. These traits are crucial for the role, so provide examples of how you've demonstrated them in past positions.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cboe Global Markets
✨Research the Company Culture
Before your interview, take some time to understand Cboe's company culture. They value inclusivity and teamwork, so be prepared to discuss how you can contribute to a positive work environment.
✨Showcase Your Organisational Skills
As a Lead Office Administrator, you'll need to demonstrate strong organisational abilities. Be ready to provide examples of how you've successfully managed multiple tasks or projects in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle office challenges. Think of specific situations where you resolved issues effectively and be ready to share those stories.
✨Highlight Your Communication Skills
Since the role involves being the first point of contact for inquiries, emphasise your communication skills. Practice articulating your thoughts clearly and confidently, as this will be crucial during the interview.
