At a Glance
- Tasks: Lead a global team to ensure high availability of trading platforms and resolve complex technical issues.
- Company: Join Cboe Global Markets, a leader in financial infrastructure and trading solutions.
- Benefits: Enjoy competitive pay, private healthcare, pension contributions, and professional development opportunities.
- Other info: Dynamic work environment with opportunities for growth and internal mobility.
- Why this job: Make a real impact in the fast-paced world of finance while developing your leadership skills.
- Qualifications: Experience in software engineering or systems management, with strong leadership abilities.
The predicted salary is between 63000 - 77000 £ per year.
Building trusted markets — powered by our people. At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.
Role Overview: The Sr. Manager, Site Reliability Engineering (London) is an experienced leader responsible for overseeing a globally distributed team of SRE technologists with diverse skills ranging from software development to systems, network, application, and/or database management — with deep subject matter expertise in one or more of these disciplines. This role sits at the heart of Cboe's follow-the-sun support model for its US Global Trading Hours (GTH) markets.
Major Job Duties:
- Technical Leadership & System Availability: Provide technical leadership, support, and operational oversight to sustain resiliency and high availability of critical business operations across European and GTH market sessions. Monitor Cboe production, disaster recovery, and certification systems for issues. Troubleshoot and drive resolution of issues. Analyze and optimize performance of real-time trading platforms.
- People Leadership & Team Development: Lead, mentor, and provide guidance to direct reports across the European and APAC time zones responsible for platform support. Create and execute agile based processes such as Kanban and Scrum to actively manage the workload of the team.
- Platform Configuration Management & Project Oversight: Develop and manage operational initiatives to deliver tactical results. Translate functional plans into operational processes and guide execution.
- Incident Response & Escalation Management: Serve as the senior escalation point for production incidents across European and GTH market hours. Coordinate incident triage, root cause analysis, and resolution.
- Subject Matter Expertise & Stakeholder Engagement: Develop and provide subject matter expertise on all aspects of the platforms of responsibility. Advise teams on moderately complex matters.
- Reporting & Data Analysis: Create and improve upon existing reports related to Operations management. Analyze technical data sets to troubleshoot or explain perceived issues.
- Capacity Planning: Drive capacity planning decisions for Cboe Exchanges, especially within the European region.
- Automation & Process Improvement: Provide thought leadership to identify and lead task automation opportunities.
- On-Call & Weekend Testing: Lead and participate in weekend testing and provide follow-the-sun on-call technical support.
The ideal candidate has a Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline (Master's preferred).
Desirable Additional Requirements:
- Fluency in English — both written and spoken — is required.
- Familiarity with European markets as well as US equities, options, and/or futures market structures is strongly preferred.
Benefits and Perks: We value the whole person and offer a competitive total rewards package. Cboe's London office offers benefits aligned with local market norms and global Cboe standards, including private healthcare coverage, pension contributions, professional development opportunities, and access to Cboe's global employee resource groups and internal mobility programs.
About Cboe Global Markets: Cboe Global Markets is one of the world's largest exchange holding companies, offering cutting-edge trading and investment solutions to investors around the world.
Senior Site Reliability Engineering Manager in London employer: Cboe Exchange
Cboe Global Markets is an exceptional employer that prioritises the professional and personal development of its employees, fostering a collaborative and innovative work culture. With a commitment to internal mobility and a four-day in-office work model, employees are empowered to share ideas and pursue growth opportunities while contributing to the security of global financial markets. Located in vibrant London, the company offers a supportive environment where individuals can thrive and make a meaningful impact in the field of information security.
