At a Glance
- Tasks: Lead a global team to ensure high availability of trading platforms and resolve complex technical issues.
- Company: Join Cboe Global Markets, a leader in financial infrastructure and trading solutions.
- Benefits: Enjoy competitive pay, private healthcare, pension contributions, and professional development opportunities.
- Other info: Dynamic work environment with opportunities for growth and internal mobility.
- Why this job: Make a real impact in the fast-paced world of finance while developing your leadership skills.
- Qualifications: Experience in software engineering or systems management, with strong leadership abilities.
The predicted salary is between 63000 - 77000 £ per year.
Building trusted markets — powered by our people. At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.
Role Overview: The Sr. Manager, Site Reliability Engineering (London) is an experienced leader responsible for overseeing a globally distributed team of SRE technologists with diverse skills ranging from software development to systems, network, application, and/or database management — with deep subject matter expertise in one or more of these disciplines. This role sits at the heart of Cboe's follow-the-sun support model for its US Global Trading Hours (GTH) markets.
Major Job Duties:
- Technical Leadership & System Availability: Provide technical leadership, support, and operational oversight to sustain resiliency and high availability of critical business operations across European and GTH market sessions. Monitor Cboe production, disaster recovery, and certification systems for issues. Troubleshoot and drive resolution of issues. Analyze and optimize performance of real-time trading platforms.
- People Leadership & Team Development: Lead, mentor, and provide guidance to direct reports across the European and APAC time zones responsible for platform support. Create and execute agile based processes such as Kanban and Scrum to actively manage the workload of the team.
- Platform Configuration Management & Project Oversight: Develop and manage operational initiatives to deliver tactical results. Translate functional plans into operational processes and guide execution.
- Incident Response & Escalation Management: Serve as the senior escalation point for production incidents across European and GTH market hours. Coordinate incident triage, root cause analysis, and resolution.
- Subject Matter Expertise & Stakeholder Engagement: Develop and provide subject matter expertise on all aspects of the platforms of responsibility. Advise teams on moderately complex matters.
- Reporting & Data Analysis: Create and improve upon existing reports related to Operations management. Analyze technical data sets to troubleshoot or explain perceived issues.
- Capacity Planning: Drive capacity planning decisions for Cboe Exchanges, especially within the European region.
- Automation & Process Improvement: Provide thought leadership to identify and lead task automation opportunities.
- On-Call & Weekend Testing: Lead and participate in weekend testing and provide follow-the-sun on-call technical support.
The ideal candidate has a Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline (Master's preferred).
Desirable Additional Requirements:
- Fluency in English — both written and spoken — is required.
- Familiarity with European markets as well as US equities, options, and/or futures market structures is strongly preferred.
Benefits and Perks: We value the whole person and offer a competitive total rewards package. Cboe's London office offers benefits aligned with local market norms and global Cboe standards, including private healthcare coverage, pension contributions, professional development opportunities, and access to Cboe's global employee resource groups and internal mobility programs.
About Cboe Global Markets: Cboe Global Markets is one of the world's largest exchange holding companies, offering cutting-edge trading and investment solutions to investors around the world.
Senior Site Reliability Engineering Manager in London employer: Cboe Exchange
Cboe Global Markets is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to tackle complex challenges while supporting their professional and personal growth. Located in London, the company offers competitive benefits including private healthcare, pension contributions, and access to global employee resource groups, all within a dynamic environment that champions internal mobility and continuous learning. Join us to be part of a leading market infrastructure provider where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Site Reliability Engineering Manager in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Cboe Exchange or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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✨Tap into Online Developer Communities
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We think you need these skills to ace Senior Site Reliability Engineering Manager in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Cboe Exchange.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Cboe Exchange and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Cboe Exchange
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Cboe Exchange uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
