At a Glance
- Tasks: Join a dynamic team to ensure high availability of trading platforms and tackle complex technical challenges.
- Company: Cboe Global Markets, a leader in financial infrastructure and market solutions.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for growth in a collaborative, innovative culture.
- Why this job: Make a real impact in global markets while developing your tech skills.
- Qualifications: Degree in Computer Science or related field; experience in software or systems engineering.
The predicted salary is between 63000 - 77000 £ per year.
Building trusted markets — powered by our people. At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.
Role Overview: The Site Reliability Engineer (London) is a role served by experienced technologists with a diverse set of skills ranging from software development to systems, network, application, and/or database management. The Cboe Site Reliability Engineering team is a highly skilled unit responsible for platform engineering, configuration management, implementation, capacity planning, performance tuning, analysis, troubleshooting, reporting, and process automation.
This position is instrumental in support of both Cboe’s European markets and Cboe's follow-the-sun support model for its US Global Trading Hours (GTH) markets, providing critical overnight and early-session coverage from London that ensures continuous, high-availability operations across Cboe's real-time low-latency trading platforms.
The London-based SRE provides technical support to Cboe Trade Desk and Operations Support Center staff across time zones, and works closely with Software Engineering, Systems Engineering, and Network Engineering teams to troubleshoot complex issues and coordinate platform configuration updates.
A Site Reliability Engineer must be able to work independently with little to no direct supervision in performing their duties.
- Major Job Duties:
- Platform Configuration Management: Provide configuration management of new and existing trading platforms and support implementation of new features and functionality based on new business requirements. Monitor development activities, change management tickets, and evaluate their impact on Cboe Operations. Execute daily change tickets assigned to Site Reliability Engineering in support of updates to production, disaster recovery, and certification systems.
- Incident Response & Technical Troubleshooting: Serve as a technical responder for production incidents occurring during US GTH market hours covered from the London time zone. Participate in incident triage, root cause analysis, and resolution in coordination with globally distributed engineering and operations teams.
- System Availability & Technical Support: Provide technical support and operational oversight to sustain resiliency and high availability of critical business operations. Monitor production, disaster recovery, and certification systems for issues. Analyze and optimize performance of real-time trading platforms.
- Reporting & Data Analysis: Create and improve upon existing reports related to Operations management. Analyze technical data sets (e.g., order entry, market data, matching engine logs) to troubleshoot or explain perceived issues.
- Capacity Planning: Drive capacity planning decisions for Cboe Exchanges and support capacity planning needs of various Cboe business units.
- Automation & Process Improvement: Support task and system health automation efforts through development, testing, and maintenance of Python tools.
- On-Call & Weekend Testing: Participate in weekend testing (e.g., capacity testing, fail-over, etc.) and provide follow-the-sun on-call technical support as part of Cboe's global Operations team.
The ideal candidate has a Bachelor's Degree: Computer Science, Computer Engineering, Software Engineering, or a related discipline.
Area of Expertise and/or Skills:
- Technical Operations
- UNIX Shell
- Software Engineering OR Systems, Network, or Database Administration
- SQL
- Python, C++, or other programming language
Additional Requirements:
- Communication & Language Skills: Fluency in English — both written and spoken — is required. This role demands clear, precise, and unambiguous communication at all times.
- Global Markets Awareness: Familiarity with European markets as well as US equities, options, and/or futures market structures is strongly preferred.
Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.
Location: London, United Kingdom
Type: Full time
Engineer - Site Reliability in London employer: Cboe Exchange
Cboe Global Markets is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to tackle complex challenges in the financial infrastructure sector. Located in London, the company offers robust professional development opportunities, a commitment to internal mobility, and a supportive environment where ideas are valued and shared. With a focus on employee well-being and a dynamic team atmosphere, Cboe is dedicated to building a meaningful career path for its Site Reliability Engineers and ensuring high-availability operations across global markets.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer - Site Reliability in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Cboe Exchange or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Cboe Exchange.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Cboe Exchange.
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Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Cboe Exchange that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Engineer - Site Reliability in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Cboe Exchange.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Cboe Exchange and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Cboe Exchange
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Cboe Exchange uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
