Senior Associate Director - London & Southeast

Senior Associate Director – London & Southeast

Closing Date – 21st Feb

Location – London (Hybrid)

Salary – £60k

Of you are interested please apply with a CV and Cover Letter.

About the CBI:

Founded 60 years ago and representing some of the biggest names in business, household brands and globally traded corporations that employ people in all sectors and across every region and nation of the UK, the CBI is the voice of business. The CBI represents 850 members who themselves comprise 1,100 separate registered companies and 150,000 trade association members.

Role Summary:

We are looking for an enthusiastic and confident professional who is adept at building relationships with senior business leaders to join the CBI team. You will join at an exciting time, as the CBI builds its membership to strengthen the voice of business to policy makers.

It will be your job to help develop our membership base by managing external relationships with existing CBI members and supporting the new income ambitions of the wider Commercial team. As the key focus of the role, you will have front-line responsibility for a portfolio of up to 35 high-value strategic CBI member relationships primarily located across London, the Thames Valley and the South East. You will also play a leadership role in the team, responsible for supporting more junior account managers to perform their roles effectively. As Senior Associate Director, you will be working with some of the most significant and influential FTSE and multinational organisations within the CBI’s membership. This includes firms drawn across the UK’s economy and will also provide the opportunity to develop deeper expertise in working with sectors such as manufacturing and retail.

Key Responsibilities:

• Maintaining and deepening relationships with some of the largest, most complex and strategically significant CBI members in the London, Thames Valley and South East regions, ensuring they are kept informed of regional and national opportunities to shape CBI and government policy and participate in CBI activities. As Senior Associate Director, you will be directly responsible for a portfolio of up to 35 members, valued at approximately £1.7M.
• Driving increased membership retention and satisfaction by delivering a compelling and efficient membership offer based on policy, networking and intelligence.
• Developing a deep understanding of those issues impacting the competitiveness of member companies and being able to articulate how the CBI can influence these policies to the benefit of our members
• Increasing the value of the membership portfolio with a strong focus on the delivery of high-quality account management, uplifting membership values, and cross-selling commercial sponsorship opportunities.
• Maintaining accurate records by tracking activity on the CRM system and ensuring relevant information is shared with the appropriate stakeholders.
• Contributing to the London & South team’s overall recruitment targets by supporting the sales activities of the wider Commercial team.
• Supporting the sales process, drawing on member insight to both help identify potential targets and leading on these relationships where appropriate.
• Supporting the CBI’s products and services team to package CBI’s policy intelligence and events into a commercial offer for prospective business.
• Developing specialist expertise to help deepen the CBI’s member offer
• Reflecting the composition of your membership portfolio or your policy interests, working with teams from across the CBI to gain greater experience and knowledge in your area of expertise.
• Deploying this expertise to help improve the CBI’s offer around either specific sectors of the economy or distinct policy areas. This can be through helping to influence policy agendas, sharing insight on new developments, or by providing access to new member networks.

Knowledge & Experience

• Relevant degree/professional qualification or equivalent
• Experience in an account management field dealing with senior business people
• Experience working with senior external stakeholders
• Demonstrate clear understanding of the principles and application of best practice account management
• Experience of playing a leadership role within an organisation through line management or other leadership positions.
• Strong relationship-building and networking skills
• Awareness and understanding of the economic, social and other pressures on business