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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage customer requests efficiently.
- Company: Leading financial services firm with a focus on customer satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Proven customer service experience and strong organisational skills.
- Other info: Exciting opportunity to thrive in a fast-paced financial services environment.
The predicted salary is between 28800 - 48000 £ per year.
A leading financial services firm near Slough is seeking a Customer Services Executive to ensure outstanding service delivery. The role involves liaising with customers, processing requests, and maintaining accurate records.
Candidates should have proven customer service experience, ideally in financial services, and possess strong organizational and team skills.
This position offers a valuable opportunity to contribute to customer satisfaction in a dynamic environment.
Customer Experience Specialist, Financial Services in Slough employer: CBC Resourcing Solutions
Contact Detail:
CBC Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist, Financial Services in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work at the firm you're eyeing. A friendly chat can give us insights and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations and showcase your problem-solving skills. We want to see that you can keep customers happy!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed customer requests efficiently in the past. We love candidates who can juggle multiple tasks while keeping everything on track.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in customer experience.
We think you need these skills to ace Customer Experience Specialist, Financial Services in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in financial services. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Organisational Skills: Since the role involves maintaining accurate records, make sure to mention any tools or methods you use to stay organised. We appreciate candidates who can demonstrate their ability to manage tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CBC Resourcing Solutions
✨Know Your Stuff
Make sure you brush up on the financial services industry and the specific company you're interviewing with. Understand their products, services, and customer service philosophy. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a tricky issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Organised
Since the role requires strong organisational skills, demonstrate this in your interview. Bring a notepad with questions for them, and jot down key points during the conversation. It shows you're engaged and ready to take notes on important details.
✨Team Player Vibes
Emphasise your ability to work well in a team. Share experiences where collaboration led to better customer outcomes. This is crucial in a dynamic environment, so make sure they see you as someone who thrives in a team setting.
