Our client is a well established lender within the motor finance sector, who have an exciting opportunity for an Operations Manager to join their team based in North Manchester.
This is a crucial role in ensuring the efficiency and effectiveness of the customer onboarding journey, contact centre operations and early arrears collection strategy.
We are looking for suitably qualified candidates who have proven experience in a managerial role, ideally within a collections call centre environment, preferably in motor finance or asset finance.
You will also have experience gained within a lending/underwriting environment and demonstrate excellent leadership skills.
Key responsibilities
- Customer Onboarding
- Risk Assessment
- Underwriting
- Early Arrears Collections
- Team Leadership
- Performance Management
- Quality Assurance
- Process Improvement
- Customer Experience
- KYC and Compliance
- Policy Adherence
We are looking for suitably qualified candidates who have proven experience in a managerial role, ideally within a collections call centre environment, preferably in motor finance or asset finance.
You will also have experience gained within a lending/underwriting environment and demonstrate excellent leadership skills.
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Operations Manager – Motor Finance in Manchester employer: CBC Resourcing Solutions
As an award-winning specialist lender, our company offers a dynamic work environment in South West England and Wales, where you can thrive as an Auditor. We pride ourselves on our supportive culture that fosters employee growth through continuous training and development opportunities, alongside competitive benefits including a company car. Join us to be part of a team that values your contributions and encourages meaningful work in the financial sector.
