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- Tasks: Support the customer journey by processing documentation and ensuring timely payouts.
- Company: Niche banking group with a focus on Invoice and Asset Finance.
- Benefits: Competitive salary, fantastic bonuses, and hybrid working options.
- Why this job: Join a motivated team and make a real impact in a fast-paced environment.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Great opportunity for career growth and professional development.
The predicted salary is between 28000 - 32500 £ per year.
Southampton (hybrid – one or two days a week in the office) £28,000 to £32,500 plus fantastic bonus and benefits.
Our client is the subsidiary of a niche banking group and specialises in the provision of Invoice Finance and Asset Finance. Due to growth, they are looking for a Payouts Administrator.
Working in a fast-paced, highly motivated team, you will provide support across processing areas of the Customer journey. From documentation through to pay-out, ensuring that policies and procedures are followed in line with an agreed quality assurance and accreditation framework, in a timely manner to ensure service levels are achieved across the customer journey through effective collaboration and communication with colleagues.
As a member of the new business administration team, you will support the delivery of our service excellence commitments by providing, but not limited to, the following:
- Ensure all objectives and KPI’s are achieved or succeeded.
- Being a positive influencer within the team, delivering good behavioural and professional standards in line with the bank’s values and behavioural framework.
- Managing the administrative life cycle of proposals from receipt of enquiry through to completion and pay-out in line with departmental procedures.
- Collating all relevant information to assist with the completion of new business proposals in line with policies and procedures.
- Produce financial documentation required for customer signature.
- Review new business files and progress agreements to pay-out, ensuring that they have been processed in line with policies and procedures.
- Ensure that agreements are uploaded accurately to the Lease Administration System.
- Ensure quality work is completed in line with the expected departmental standards.
- Ensure a customer first activity is delivered across all multiple customer propositions.
- Participate and contribute to learning varied processes in line with current procedures.
In the first instance please send your CV in confidence.
Locations
Payouts Administrator in Hampshire, Hedge End employer: CBC Resourcing Solutions
Contact Detail:
CBC Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payouts Administrator in Hampshire, Hedge End
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer journey and think about how your skills as a Payouts Administrator can enhance their service excellence commitments.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to teamwork and quality assurance. We want to see how you can be a positive influencer within the team!
✨Tip Number 4
Apply through our website for the best chance of landing that role! It shows you're serious and gives us a direct line to your application. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Payouts Administrator in Hampshire, Hedge End
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payouts Administrator role. Highlight relevant experience and skills that match the job description, especially in areas like documentation and customer service.
Showcase Your Team Spirit: Since collaboration is key in this role, don’t forget to mention any experiences where you’ve worked effectively in a team. We love seeing how you can be a positive influence on your colleagues!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to follow any specific instructions in the job posting.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at CBC Resourcing Solutions
✨Know Your Stuff
Make sure you understand the role of a Payouts Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like processing customer documentation and ensuring compliance with policies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Since this role involves collaboration and communication, be ready to share examples of how you've worked effectively in a team before. Highlight any experiences where you influenced your colleagues positively or contributed to achieving team goals. This will demonstrate that you align with the company's values and can thrive in their fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of scenarios where you had to manage administrative processes or ensure quality standards were met. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture is the right fit for you.
