Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support businesses by managing collections and finding solutions for customers.
- Company: Respected UK bank with a focus on business lending.
- Benefits: Hybrid working, competitive salary, and a supportive team environment.
- Other info: Enjoy a flexible work-life balance after probation.
- Why this job: Make a difference by helping businesses while developing your skills in a dynamic role.
- Qualifications: Collections experience preferred, strong communication, and teamwork skills.
Our client is the specialist business lending division of a highly respected UK bank. They are growing their collections function and are looking for a customer support and collections specialist in East Kilbride. The role is responsible for business to business collections – from early arrears to pre-litigation, identifying vulnerable customers and finding solutions that work for both the customer and the bank.
We are keen to speak to candidates with collections experience – ideally within the financial services/lending space, but will also consider similar experience from wider industries too. You will be well organised with excellent communication skills, the ability to have robust conversations where appropriate, and able to work well as part of a dynamic team.
The role is hybrid after probation with 3 days in the office and 2 days from home.
Collections Advisor in East Kilbride employer: CBC Resourcing Solutions
Contact Detail:
CBC Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor in East Kilbride
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Collections Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tough conversations! Since this role involves having robust discussions, practice your communication skills. Role-play with a friend or family member to get comfortable with handling sensitive topics and finding solutions that work for everyone.
✨Tip Number 3
Show off your organisational skills! When you land that interview, be ready to discuss how you manage your workload and keep track of collections. Bring examples of how you've successfully navigated similar situations in the past.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining the team and helps us get to know you better.
We think you need these skills to ace Collections Advisor in East Kilbride
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your collections experience, especially if it's in financial services. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Collections Advisor role. Share specific examples of how you've successfully handled collections and supported customers.
Showcase Your Communication Skills: Since this role involves having robust conversations, make sure your application reflects your excellent communication skills. We love candidates who can convey their thoughts clearly and effectively, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at CBC Resourcing Solutions
✨Know Your Collections Stuff
Make sure you brush up on your collections experience, especially within financial services. Be ready to discuss specific scenarios where you've successfully managed collections, dealt with vulnerable customers, or found solutions that worked for both parties.
✨Show Off Your Communication Skills
Since the role involves having robust conversations, practice articulating your thoughts clearly and confidently. Think of examples where your communication skills made a difference in resolving issues or building rapport with clients.
✨Demonstrate Organisational Skills
Prepare to talk about how you stay organised in a fast-paced environment. Share tools or methods you use to manage your workload effectively, especially when dealing with multiple accounts or cases at once.
✨Team Player Vibes
This role is part of a dynamic team, so be ready to highlight your teamwork experiences. Discuss how you've collaborated with colleagues in the past to achieve common goals, and show that you're excited about contributing to a supportive team environment.