CBC Resourcing Solutions is seeking a Customer Service Team Leader in London, offering Β£40,000 to Β£45,000 plus bonus and benefits. You will assist the COO in establishing and leading a customer service team within a new bank created by high-profile entrepreneurs.
The role focuses on driving customer experience improvements, implementing surveys, and acting as an escalation point for complaints, with the chance to shape early operations in a startup bank environment.
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Customer Service Team Lead β Shape Exceptional CX employer: CBC Resourcing Solutions
As an award-winning specialist lender, our company offers a dynamic work environment in South West England and Wales, where you can thrive as an Auditor. We pride ourselves on our supportive culture that fosters employee growth through continuous training and development opportunities, alongside competitive benefits including a company car. Join us to be part of a team that values your contributions and encourages meaningful work in the financial sector.