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- Tasks: Lead and coach the Collections team to achieve outstanding results in Asset Finance.
- Company: Join a successful bank's Asset Finance division with a strong reputation.
- Benefits: Enjoy a competitive salary, fantastic bonuses, and great benefits.
- Why this job: Make a real impact by managing collections and developing your team's skills.
- Qualifications: Experience in Asset Finance Collections and strong leadership skills required.
- Other info: Opportunity for personal development and career growth in a dynamic environment.
The predicted salary is between 43200 - 72000 £ per year.
Location: London
Salary: To £60,000 plus fantastic bonus and benefits
Our client is the Asset Finance division of a highly successful bank. They are looking to recruit an experienced Asset Finance Collections Team Leader. The successful candidate will be a results-driven leader with a background in Asset Finance Collections. You will play a crucial role in leading and coaching the Collections team to achieve outstanding results. You will be responsible for ensuring the efficient collection of Asset Finance arrears and maintaining a pro-active collections strategy.
Your Responsibilities:
- Line manage and coach all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration, and recruitment.
- Create Personal Development Plans with each member of the Collections team and execute upon that plan.
- Be accountable for the results and performance of the Collections team.
- Effectively monitor and manage workflow queues and activities.
- Act as the escalation point for the Collections Officers on technical queries and take escalated calls from Brokers/Customers as required, as well as being the initial escalation point for other Functions such as Credit and Customer Service.
- Pro-actively manage the asset finance portfolio.
- Assess each arrears account and assist the team in making appropriate recommendations to management as to the most appropriate action to resolve, while also treating the customer fairly.
In the first instance, please send your CV in strict confidence to.
Collections Team Leader employer: CBC Resourcing Solutions
Contact Detail:
CBC Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in asset finance collections. This knowledge will not only help you understand the role better but also demonstrate your commitment to staying updated in the field during any discussions.
✨Tip Number 2
Network with professionals in the asset finance sector, especially those in leadership roles. Engaging with them can provide insights into the challenges they face and the skills that are most valued, which you can highlight in your conversations.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've coached team members to achieve their goals, as this is a key aspect of the role.
✨Tip Number 4
Understand the importance of customer relations in collections. Be prepared to talk about how you would balance effective collections with maintaining positive customer relationships, as this will be crucial for the role.
We think you need these skills to ace Collections Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Asset Finance Collections. Focus on your leadership skills and any relevant achievements that demonstrate your ability to manage and coach a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that outlines your passion for the role and the company. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the Collections team's success.
Highlight Relevant Skills: In your application, emphasise skills such as performance management, customer service, and technical problem-solving. These are crucial for the Collections Team Leader position and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CBC Resourcing Solutions
✨Showcase Your Leadership Skills
As a Collections Team Leader, it's essential to demonstrate your leadership abilities. Prepare examples of how you've successfully managed and coached teams in the past, focusing on performance management and development.
✨Understand Asset Finance Collections
Make sure you have a solid understanding of asset finance collections. Brush up on relevant regulations and best practices, and be ready to discuss how you would implement a proactive collections strategy.
✨Prepare for Technical Questions
Since you'll be acting as an escalation point for technical queries, anticipate questions related to complex scenarios in collections. Think through how you would handle difficult situations with brokers or customers.
✨Emphasise Customer Fairness
Highlight your commitment to treating customers fairly. Be prepared to discuss how you would assess arrears accounts and make recommendations that balance company interests with customer care.
