Team Lead, Financial Services Collections & Coaching

Team Lead, Financial Services Collections & Coaching

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
CBC Recruitment Solutions

At a Glance

  • Tasks: Lead a team of collectors to implement effective collection strategies and drive performance.
  • Company: CBC Recruitment Solutions, a dynamic firm in East Kilbride.
  • Benefits: Competitive salary, coaching opportunities, and a supportive work environment.
  • Other info: Opportunity for career advancement in a growing company.
  • Why this job: Make a real difference by leading a team and helping customers while driving results.
  • Qualifications: Experience in collections and strong leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

CBC Recruitment Solutions in East Kilbride is recruiting a Team Leader to oversee a team of 8 collectors responsible for mitigating losses through effective collection and recoveries strategies. You will manage day-to-day operations, coach and train staff, handle escalations, and drive performance while ensuring fair treatment of customers, including vulnerable customers, across the business.

Team Lead, Financial Services Collections & Coaching employer: CBC Recruitment Solutions

Join a well-established and respected provider of business lending solutions in East Kilbride, where you will lead a dedicated team of collectors in a supportive and dynamic work environment. The company prioritises employee growth through comprehensive training and coaching, ensuring that you have the tools to succeed while fostering a culture of fairness and respect for customers. With a strong focus on teamwork and professional development, this role offers a unique opportunity to make a meaningful impact in the financial services sector.

CBC Recruitment Solutions

Contact Details:

CBC Recruitment Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Lead, Financial Services Collections & Coaching

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like CBC Recruitment Solutions. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Team Lead, Financial Services Collections & Coaching

Team Leadership
Coaching Skills
Training and Development
Performance Management
Escalation Handling
Customer Service Skills
Loss Mitigation Strategies

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to CBC Recruitment Solutions.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on CBC Recruitment Solutions's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at CBC Recruitment Solutions

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with CBC Recruitment Solutions.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at CBC Recruitment Solutions will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former CBC Recruitment Solutions employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.