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- Tasks: Lead a team to enhance customer service and drive engagement improvements.
- Company: A leading asset finance company in London with a focus on customer satisfaction.
- Benefits: Salary up to £50,000, bonuses, and additional benefits.
- Why this job: Make a real difference in customer experience while leading a dynamic team.
- Qualifications: Experience in customer service management and team leadership skills.
- Other info: Hybrid working model offering flexibility and work-life balance.
The predicted salary is between 40000 - 60000 £ per year.
A leading asset finance company in London is seeking an experienced Customer Services Manager to enhance their customer service offering. This hybrid working role involves leading a team, overseeing inquiries and processes, and driving improvements in customer engagement.
The successful candidate will enjoy a salary up to £50,000, plus bonuses and benefits. Interested applicants should submit their CV to a specified contact.
Customer Services Lead – Asset Finance (Hybrid, London) employer: CBC Recruitment Solutions
Contact Detail:
CBC Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Lead – Asset Finance (Hybrid, London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the asset finance industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Customer Services Lead role.
✨Tip Number 2
Prepare for those interviews! Research the company and its customer service strategies. Be ready to discuss how you can enhance their offering and drive improvements in customer engagement – that’s what they’re looking for!
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, highlight your experience in leading teams and managing inquiries. They want someone who can inspire and motivate others, so let your passion shine through.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you’re serious about joining the team and makes it easier for us to find your application.
We think you need these skills to ace Customer Services Lead – Asset Finance (Hybrid, London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Services Lead role. Highlight any previous experience in asset finance or customer service management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about enhancing customer service and how your leadership style can drive improvements in engagement.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Numbers and examples can really make your application stand out!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CBC Recruitment Solutions
✨Know the Company Inside Out
Before your interview, make sure you research the asset finance company thoroughly. Understand their services, values, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Customer Services Lead, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to driving improvements in customer engagement and handling inquiries.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer service strategies. Think of specific situations where you've improved processes or resolved customer issues, and be ready to discuss the outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's goals for customer service improvement or how they measure success in this role. This shows you're proactive and genuinely interested in contributing to their success.
