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- Tasks: Manage customer interactions and provide outstanding service throughout their financial journey.
- Company: Major financial services company with a dynamic team environment.
- Benefits: Opportunity for career growth and development in a supportive setting.
- Why this job: Join a team that values excellent customer service and makes a real difference.
- Qualifications: Strong customer service background and excellent organisational skills.
- Other info: Financial services experience is a plus, but not essential.
The predicted salary is between 36000 - 60000 £ per year.
A major financial services company in the UK is seeking a Customer Services Executive to join their head office team near Slough. This role involves managing customer interactions throughout their financial journey, ensuring outstanding service, and maintaining accurate records.
Ideal candidates will have a strong customer service background and excellent organizational skills, with financial services experience being a distinct advantage. This position offers the opportunity to work in a dynamic team environment.
Client Services Executive – Financial Services in London employer: CBC Recruitment Solutions
Contact Detail:
CBC Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive – Financial Services in London
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and financial services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed customer interactions effectively in the past, and be ready to discuss how you keep accurate records.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Services Executive – Financial Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant financial services background. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Organisational Skills: Since this role involves managing customer interactions and maintaining records, make sure to highlight any experiences that demonstrate your organisational prowess. We’re looking for candidates who can juggle multiple tasks with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at CBC Recruitment Solutions
✨Know Your Financial Services
Brush up on your knowledge of financial services and products. Understand the company's offerings and be ready to discuss how you can help customers navigate their financial journeys.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to outstanding service.
✨Organisational Skills Matter
Since the role requires maintaining accurate records, be ready to discuss your organisational strategies. Share specific tools or methods you use to stay organised and manage multiple tasks effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand how you can contribute to the team’s success in the dynamic environment.
