At a Glance
- Tasks: Engage with customers to manage financial difficulties and provide empathetic support.
- Company: Join a well-established bank focused on ethical practices and customer care.
- Benefits: Up to £33,000 salary, excellent banking benefits, and hybrid working model.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by empowering customers and supporting those in need.
- Qualifications: Experience in collections or financial services with knowledge of vulnerable customer guidelines.
The predicted salary is between 33000 - 33000 £ per year.
- Collections Executive – Financial Services (12-Month FTC)
- East Kilbride (Hybrid working model)
- Up to £33,000 per annum + Excellent banking benefits package
Join a well-established, highly successful bank within their dynamic Asset Finance team.
This institution prioritises customer care and ethical financial practices, offering a supportive hybrid environment in East Kilbride.
Key Responsibilities
- Mitigate Losses: Engage early with customers experiencing financial difficulty using proven collections and recoveries strategies.
- Empathetic Communication: Manage sensitive customer conversations confidently via telephone, post, and email.
- Assess Circumstances: Use structured questioning and income/expenditure analysis to fully understand customer situations.
- Empower Customers: Clearly explain available repayment options and signpost independent sources of debt advice.
- Support Vulnerability: Identify vulnerable customers early to ensure an exceptional level of care and additional support.
We are looking to speak to candidates who have a Proven background in collections, debt recovery, or financial services and have an understanding of vulnerable customer guidelines and ethical lending practices.
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Collections Executive – Financial Services in East Kilbride employer: CBC Recruitment Solutions
As a specialist bank located in Manchester, we pride ourselves on fostering a dynamic work culture that prioritises employee development and well-being. Our commitment to providing first-class customer service is matched by our dedication to offering competitive salaries, generous bonuses, and comprehensive benefits, making us an excellent employer for those looking to grow their careers in finance while enjoying a supportive and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Collections Executive – Financial Services in East Kilbride
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like CBC Recruitment Solutions.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like CBC Recruitment Solutions might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Collections Executive – Financial Services in East Kilbride
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at CBC Recruitment Solutions will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at CBC Recruitment Solutions. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give CBC Recruitment Solutions confidence in your short-term commitment to the role.
How to prepare for a job interview at CBC Recruitment Solutions
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with CBC Recruitment Solutions.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure CBC Recruitment Solutions that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
