Operations Manager
Midlands
To £75,000 plus fantastic bonus and benefits
Our client is a very well established and award winning business finance specialist.
Due to continued growth they are looking for an experienced Operations Manager to run their teams covering Payouts, Customer Service and Proposals.
The successful Operations Manager will have a proven track record of running a team within Asset Finance.
Responsibilities will include;
Produce and implement training plans and personal objectives for the team, including completion of appraisals and one-2-one reviews
Manage, maintain and build the relationships with internal and external customers enhancing and developing relationships
Manage relevant operational risk associated with the operation of the IT system and the in-life activity of customer accounts
Provide guidance regarding the IT System and related operational issues
Ensure compliance with applicable policies and procedures
Working with all relevant stakeholders to ensure that IT system requirements remain fit for purpose and will continue to support the ongoing grow of the customer base
Working with a “right first time” and continuous improvement ethos
This is a fantastic opportunity to join a growing and dynamic business.
In the first instance please send your CV in confidence
AMRT1_UKTJ
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Operations Manager in Birmingham employer: CBC Recruitment Solutions
As a specialist bank located in Manchester, we pride ourselves on fostering a dynamic work culture that prioritises employee development and well-being. Our commitment to providing first-class customer service is matched by our dedication to offering competitive salaries, generous bonuses, and comprehensive benefits, making us an excellent employer for those looking to grow their careers in finance while enjoying a supportive and collaborative environment.
