CBC Recruitment Solutions partners with an asset finance business in London to recruit a Customer Services Manager. The role is hybrid and focuses on shaping the customer services offering, driving process improvements and supporting the payout team during peak periods.
You will lead and develop the team, manage customer enquiries, oversee in-life processes, handle complaints, and collaborate cross-functionally to enhance the customer journey.
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Asset Finance: Customer Services Lead (Hybrid) employer: CBC Recruitment Solutions
As a specialist bank located in Manchester, we pride ourselves on fostering a dynamic work culture that prioritises employee development and well-being. Our commitment to providing first-class customer service is matched by our dedication to offering competitive salaries, generous bonuses, and comprehensive benefits, making us an excellent employer for those looking to grow their careers in finance while enjoying a supportive and collaborative environment.
