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- Tasks: Assist employees with HR inquiries and provide timely support in Mandarin and English.
- Company: Join a dynamic team in Penang, Malaysia, focused on employee satisfaction.
- Benefits: Competitive salary up to RM 5,500 and opportunities for career growth.
- Other info: Ideal for those under 25 looking to kickstart their HR career.
- Why this job: Make a difference by helping others navigate their HR needs in a supportive environment.
- Qualifications: Fluency in Mandarin and English with strong communication skills.
The predicted salary is between 10000 - 12000 £ per year.
We are looking for a Mandarin-speaking HR Help Desk Executive to support employees by handling HR-related inquiries and providing accurate, timely assistance. This role requires strong communication skills and the ability to manage multiple requests in a structured environment.
Key Responsibilities
- Handle HR inquiries via chat, email, or phone in Mandarin and English
- Provide support on HR policies, employee records, payroll, and benefits
- Resolve issues or elevate complex cases to the relevant HR teams
- Maintain accurate documentation of employee interactions
- Ensure service quality and response time meet company standards
- Support administrative HR tasks when required
Requirements
- Fluent in Mandarin and English (spoken)
HR Help Desk Executive employer: CB Talents
Contact Detail:
CB Talents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Help Desk Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who speak Mandarin. They might have insider info on job openings or even refer you directly.
✨Tip Number 2
Practice your communication skills! Since this role requires handling inquiries in both Mandarin and English, consider doing mock calls or chats with friends to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to share examples of how you've resolved issues in the past, especially in a structured environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace HR Help Desk Executive
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a Mandarin-speaking HR Help Desk Executive, make sure to highlight your language proficiency in both Mandarin and English. Use examples from your past experiences where you’ve effectively communicated in these languages.
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific HR-related experiences and how they relate to the responsibilities listed in the job description. We want to see how you fit into our team!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CB Talents
✨Brush Up on Your Mandarin
Since the role requires fluency in Mandarin, make sure to practice your language skills before the interview. Prepare to answer common HR-related questions in Mandarin to demonstrate your proficiency and confidence.
✨Know Your HR Basics
Familiarise yourself with key HR policies and procedures, especially those relevant to employee inquiries. This will not only help you answer questions effectively but also show that you're proactive and knowledgeable about the field.
✨Showcase Your Communication Skills
As an HR Help Desk Executive, strong communication is crucial. During the interview, focus on clearly articulating your thoughts and providing structured responses. Use examples from past experiences where you successfully handled inquiries or resolved issues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've managed multiple requests or resolved conflicts, and be ready to explain your thought process and the outcomes.