At a Glance
- Tasks: Review user-generated content and ensure compliance with policies while identifying potential risks.
- Company: Join TELUS Digital Bulgaria, a leader in the Customer Experience industry.
- Benefits: Relocation bonus, paid training, health insurance, and 50+ benefits to choose from.
- Other info: Enjoy a vibrant office in Sofia with a gym, gaming areas, and career growth opportunities.
- Why this job: Make a real impact by ensuring digital safety and trust in a dynamic environment.
- Qualifications: Fluent in French and English, with strong attention to detail and decision-making skills.
The predicted salary is between 30000 - 40000 £ per year.
Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
As a Digital Trust and Safety Specialist with French and English, you will:
- Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies.
- Take prompt and appropriate action on information that violates guidelines or poses risks.
- Stay updated on internal policies to ensure accurate implementation.
- Identify and analyze patterns to proactively address potential risks.
We're looking for someone with:
- High attention to detail.
- Comfortable processing sensitive information.
- Strong ability to defend decisions and provide context with logical reasoning.
- Ability to identify patterns in behaviour to enhance decision-making.
- Strong organizational and time management skills to deal with shifting priorities and high volumes of work.
- Experience investigating fraud, spam, or other types of inappropriate information is an asset.
Required Qualifications:
- Fluent in French B2 or higher.
- English language skill.
In return, we will give you:
- Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs.
- 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home.
- Fully paid training.
- Stable job and career development opportunities.
- Attractive salary.
- Additional health insurance.
- 50+ benefits and services to choose from.
- Positive international working environment.
- Support and learning.
- Employee referral bonuses.
With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!
Does it sound like the perfect job for you? Apply now!
For applications or inquiries, please contact me at juan.bosch@cbtalents.org.
Digital Trust and Safety Specialist with French and English employer: CB Talents
At Booking.com, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. Our remote roles in Greece provide employees with the flexibility to work from anywhere while enjoying competitive salaries, performance bonuses, and comprehensive training programs that foster personal and professional growth. Join us to be part of a global team dedicated to creating memorable travel experiences for customers around the world.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Trust and Safety Specialist with French and English
✨Tip Number 1
Network like a pro! Reach out to current employees at TELUS Digital Bulgaria on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of digital trust and safety. Familiarise yourself with common issues in user-generated content and think about how you would handle them.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in French and English, practice speaking both languages. You might even want to prepare some answers in both to impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the TELUS team!
We think you need these skills to ace Digital Trust and Safety Specialist with French and English
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Digital Trust and Safety Specialist role. Highlight your attention to detail and any relevant experience with sensitive information, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your fluency in French and English, and how your background aligns with our mission at StudySmarter.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've identified patterns or tackled challenges in previous roles. We love seeing logical reasoning and decision-making skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CB Talents
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Digital Trust and Safety Specialist. Familiarise yourself with the types of content you'll be reviewing and the policies you'll need to enforce. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires high attention to detail, prepare examples from your past experiences where you've successfully identified issues or patterns. Be ready to discuss how you handled sensitive information and made decisions based on logical reasoning.
✨Practice Your Language Skills
As fluency in French and English is essential, consider doing a mock interview in both languages. This will not only boost your confidence but also demonstrate your language proficiency to the interviewers. Don't shy away from using industry-specific terminology relevant to the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about potential risks you might encounter in the role and how you would address them. This will show that you're proactive and ready to tackle challenges head-on.
