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- Tasks: Assist employees with HR inquiries in Mandarin and English, ensuring timely support.
- Company: Dynamic HR team in Penang, Malaysia, focused on employee satisfaction.
- Benefits: Competitive salary up to RM 5,500 and opportunities for career growth.
- Other info: Ideal for those under 25 looking to kickstart their HR career.
- Why this job: Join a vibrant team and make a difference in employee experiences.
- Qualifications: Fluency in Mandarin and English, strong communication skills required.
The predicted salary is between 10000 - 12000 £ per year.
We are looking for a Mandarin-speaking HR Help Desk Executive to support employees by handling HR-related inquiries and providing accurate, timely assistance. This role requires strong communication skills and the ability to manage multiple requests in a structured environment.
Key Responsibilities
- Handle HR inquiries via chat, email, or phone in Mandarin and English
- Provide support on HR policies, employee records, payroll, and benefits
- Resolve issues or elevate complex cases to the relevant HR teams
- Maintain accurate documentation of employee interactions
- Ensure service quality and response time meet company standards
- Support administrative HR tasks when required
Requirements
- Fluent in Mandarin and English (spoken)
HR Help Desk Executive (Mandarin Speaker) employer: CB Talents SP
Contact Detail:
CB Talents SP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Help Desk Executive (Mandarin Speaker)
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you’d handle specific inquiries or issues. We want to show that we can think on our feet and provide great support!
✨Tip Number 3
Show off your language skills! Since this role requires Mandarin, make sure to demonstrate your fluency during the interview. We can even throw in some HR jargon to impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and offer tips along the way!
We think you need these skills to ace HR Help Desk Executive (Mandarin Speaker)
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a Mandarin speaker, make sure to highlight your language proficiency in both your CV and cover letter. We want to see how you can communicate effectively in both Mandarin and English!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to handling HR inquiries or supporting employees, as this will show us you're the right fit for the job.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can easily track your application and get back to you faster. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at CB Talents SP
✨Brush Up on Your Mandarin
Since this role requires fluency in Mandarin, make sure to practice your language skills before the interview. Prepare to answer questions and discuss your experiences in both Mandarin and English to showcase your bilingual abilities.
✨Know Your HR Basics
Familiarise yourself with common HR policies and procedures. Understanding topics like payroll, benefits, and employee records will help you answer questions confidently and demonstrate your knowledge of the field.
✨Showcase Your Communication Skills
As an HR Help Desk Executive, strong communication is key. During the interview, focus on clearly articulating your thoughts and providing structured responses. You might even want to prepare a few examples of how you've effectively handled inquiries or resolved issues in the past.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific HR-related scenarios. Think about potential challenges you might face in the role and how you would approach them. This will show your problem-solving skills and readiness for the job.