At a Glance
- Tasks: Support players with gaming issues and enhance their experience.
- Company: Exciting gaming company based in Sofia, Bulgaria, ready to help you relocate.
- Benefits: Relocation bonus, accommodation support, paid training, and over fifty perks.
- Other info: Stable job with great career growth in a positive international environment.
- Why this job: Join a passionate team and make a real difference in the gaming community.
- Qualifications: Fluent in German, gaming experience, and a desire to help players.
The predicted salary is between 30000 - 40000 £ per year.
Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
We are looking for passionate Back Office Gaming Support Specialists with German to join our Game Support Team - get the job you will enjoy!
A typical day:
- Assist our players with any issues they might experience or report
- Focus on the player and provide the ultimate player experience
- Listen to the voice of the players and communicate it further to the appropriate teams
- Work with our team to improve our processes
Requirements:
- Fluency in German and a good command of English
- Gaming experience - you have played games and you can relate to a player's concept, community, and mindset
- Player empathy and understanding a player's perspective when tackling their issues
- Understanding of Player Support
- Desire to help the players as best as possible and to contribute to the team's success
Benefits:
- Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
Back Office Gaming Support Specialist employer: CB Talents SP
Join a vibrant and supportive team as a Back Office Gaming Support Specialist in Sofia, Bulgaria, where your passion for gaming will be valued and nurtured. With a strong focus on employee growth, we offer comprehensive training, a generous relocation package, and over fifty benefits to enhance your work-life balance. Experience a positive international work culture that prioritises player empathy and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
