Knowledge Management Advisor in City of London

Knowledge Management Advisor

Our client is a leading professional services firm committed to delivering innovative solutions and driving organisational excellence. They are currently seeking a dedicated Knowledge Management Advisor to join their dynamic team in London, UK. This role has become available as part of a wider digital transformation programme, and a significant long-term project to implement a considerably more sophisticated KM model. This project is now at a stage in which the firm is seeking to embed KM across the firm and this role will require someone with highly refined people and influencing skills that can facilitate and promote adoption.

Primary Objectives and Responsibilities

• Shape and embed knowledge management plans, solutions, and initiatives across various teams within the organisation.
• Develop and maintain strong relationships with key stakeholders, including client-facing service lines and internal function leads.
• Collaborate with practitioners to capture, curate, and manage organisational knowledge such as expertise, insights, best practices, and reusable collateral.
• Establish forums and mechanisms that enable effective networking, collaboration, and knowledge sharing across teams.
• Drive the adoption of knowledge tools and processes, promoting a culture of continuous knowledge sharing.
• Deliver presentations, training sessions, and provide guidance to support knowledge management initiatives and increase adoption.

Qualifications and Skills

• Strong experience and expertise in knowledge management systems and practices.
• Proficiency with digital platforms such as SharePoint, Viva Engage, and Microsoft 365 suite.
• Demonstrated success in shaping, leading, and owning knowledge management solutions and processes.
• Exceptional communication skills, with the ability to translate complex concepts for diverse audiences.
• Proven ability to foster relationships and influence stakeholders at various levels.
• Experience working within a professional services environment is desirable.