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- Tasks: Lead a team of technicians, ensuring efficiency and high standards in the workshop.
- Company: Join a prestigious automotive main dealer known for excellence and support.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and excellent career development opportunities.
- Why this job: Be part of a forward-thinking team with a strong reputation in the motor trade.
- Qualifications: Experience as a Workshop Controller or Assistant Service Manager is essential.
- Other info: Contact Ian Bowker at C&B Recruitment for a confidential chat about this opportunity.
Location: Southport
Basic Salary: £33,000 | OTE: £39,000+
Join a well-respected, high-performing dealership group. C&B Recruitment are proud to be working with a prestigious automotive main dealer in Southport, seeking an experienced and motivated Workshop Controller to join their busy and successful aftersales team.
About the Role:
As a Workshop Controller, you’ll play a key role in driving efficiency and productivity within the workshop. You’ll be supporting the Service Manager and leading a team of skilled technicians to ensure high standards of work, customer satisfaction, and profitability.
Key Responsibilities:
- Oversee day-to-day running of the workshop and coordinate workloads
- Allocate work to technicians based on skillset and job priority
- Monitor job progress, ensuring efficiency and timely completion
- Work closely with the Parts Department to ensure availability and minimise downtime
- Support the Service Manager with team performance and reporting
- Identify training needs and support technician development
- Maintain high levels of customer satisfaction by managing queries and complaints
- Ensure health and safety procedures are followed at all times
What We’re Looking For:
- Previous experience as a Workshop Controller or Assistant Service Manager within a franchised dealership
- A proven track record of success in workshop management
- Strong leadership, communication, and problem-solving skills
- A stable career history with a genuine passion for the motor trade
- Full UK driving licence
Why Join This Team?
- Work with a prestige brand and enjoy a professional, supportive environment
- Excellent career development and progression opportunities
- Fantastic earning potential with uncapped bonus schemes
- Be part of a forward-thinking dealer group with a strong reputation
Ready to Take the Next Step? If you’re an experienced Workshop Controller looking for your next challenge, we want to hear from you. Apply now or contact Ian Bowker at C&B Recruitment for a confidential chat today.
Workshop Controller - Southport employer: C&B Recruitment
Contact Detail:
C&B Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller - Southport
✨Tip Number 1
Familiarise yourself with the specific brand and models that the dealership focuses on. Understanding their unique selling points and common issues can help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready with specific examples that demonstrate your ability to drive efficiency and maintain high standards.
✨Tip Number 4
Research the latest trends in the automotive industry, especially regarding workshop management and customer satisfaction. Showing that you're up-to-date can impress the hiring team and highlight your commitment to the role.
We think you need these skills to ace Workshop Controller - Southport
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Workshop Controller position. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience as a Workshop Controller or Assistant Service Manager. Provide specific examples of how you've successfully managed workshops and led teams in the past.
Showcase Leadership Skills: Demonstrate your leadership, communication, and problem-solving skills in your application. Use concrete examples to illustrate how you've effectively managed teams and improved workshop efficiency.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your passion for the motor trade and your understanding of the prestige automotive sector. Mention why you want to work with this particular dealership and how you can contribute to their success.
How to prepare for a job interview at C&B Recruitment
✨Know the Company Inside Out
Before your interview, make sure to research the dealership thoroughly. Understand their values, the brands they represent, and their reputation in the industry. This knowledge will help you tailor your answers and show genuine interest.
✨Demonstrate Leadership Skills
As a Workshop Controller, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved efficiency. Highlighting these skills will set you apart.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This could include managing workload, addressing customer complaints, or improving workshop processes. Employers value candidates who can think on their feet.
✨Prepare Questions for Them
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or future projects. This shows your enthusiasm and helps you assess if the role is right for you.
