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- Tasks: Lead a dynamic team to enhance customer service and profitability in the automotive sector.
- Company: Join a prestigious main dealer in Manchester with a strong reputation in the automotive industry.
- Benefits: Competitive salary with OTE potential, plus opportunities for professional growth.
- Why this job: Be part of a well-established team where your leadership can make a real impact.
- Qualifications: Must have experience as a Service Manager in the automotive sector and a full driving license.
- Other info: Ideal for those looking to advance their career in a fast-paced environment.
The predicted salary is between 44000 - 77000 £ per year.
Service ManagerBasic – £55,000OTE – £70,000+Prestige Main Dealer – Manchester C&B Recruitment are currently recruiting for an experienced automotive Service Manager to join a busy and well established Aftersales department in Manchester. You will need previous experience working as a Service Manager within the Automotive Sector and a proven track record. Service Manager Role Overview • Driving the profitability and service levels of the aftersales department.• Managing all costs and administering company procedures.• Motivate and focus the team to deliver exceptional customer service.• Attend and participate in performance related management/team meetings• Establish staff training needs; communicate training requests• Handle customer complaints immediately and according to company guidelines.• Liaising with other Managers to ensure all responsibilities are covered on a daily basis. Service Manager Requirements: • Experience working as a Service Manager/Aftersales Manager with the Motortrade/Automotive sector.• Proven track record.• Stable Career history.• Full driving license is required. If you have the relevant experience working as a Service Manager and would like t…
Service Manager - Manchester employer: C&B Recruitment
Contact Detail:
C&B Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Manchester
✨Tip Number 1
Make sure to highlight your previous experience in the automotive sector during any networking opportunities. Connect with industry professionals on platforms like LinkedIn and engage in discussions about best practices in service management.
✨Tip Number 2
Research the specific prestige main dealer you are applying to. Understanding their brand values and customer service expectations can help you tailor your approach and demonstrate your alignment with their goals.
✨Tip Number 3
Prepare to discuss your strategies for driving profitability and improving service levels. Think of specific examples from your past roles where you successfully managed costs or enhanced customer satisfaction.
✨Tip Number 4
Showcase your leadership skills by preparing to talk about how you've motivated teams in the past. Be ready to share examples of how you’ve handled customer complaints and improved team performance.
We think you need these skills to ace Service Manager - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Manager in the automotive sector. Focus on your achievements and how you've driven profitability and service levels in past roles.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements listed in the job description. Mention your proven track record and how you can motivate a team to deliver exceptional customer service.
Showcase Relevant Skills: In your application, emphasize skills such as cost management, team motivation, and customer complaint resolution. Provide examples of how you've successfully handled these responsibilities in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at C&B Recruitment
✨Show Your Track Record
Be prepared to discuss your previous experience as a Service Manager in detail. Highlight specific achievements and how you drove profitability and service levels in your past roles.
✨Demonstrate Leadership Skills
Since the role involves motivating a team, share examples of how you've successfully led teams in the past. Discuss your approach to staff training and how you handle performance-related meetings.
✨Customer Service Focus
Prepare to talk about your strategies for delivering exceptional customer service. Be ready to provide examples of how you've handled customer complaints effectively in line with company guidelines.
✨Understand Company Procedures
Familiarize yourself with common procedures in the automotive sector. During the interview, demonstrate your understanding of managing costs and adhering to company policies.
