Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for customers, managing service bookings and ensuring top-notch communication.
- Company: Join a prestigious main dealer with a strong reputation and supportive team culture.
- Benefits: Enjoy a competitive salary, company car scheme, private healthcare, and ongoing training.
- Why this job: This role offers fantastic earning potential and career progression in a modern, high-tech environment.
- Qualifications: Previous experience in a similar role and a full UK driving licence are essential.
- Other info: Perfect for motivated individuals who thrive in customer service and teamwork.
Salary: £35,000 – £37,000 per year
Permanent Full-Time
Prestige Main Dealer Career Progression Training Provided
C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team.
This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment.
We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team.
Service Advisor Role and Responsibilities:
- Act as the first point of contact for service customers, providing a professional and friendly welcome.
- Manage customer service enquiries, bookings, and follow-ups both in person and over the phone.
- Accurately record service requests and vehicle requirements.
- Liaise with the workshop and technical teams to schedule work efficiently.
- Keep customers updated with progress and ensure a high level of communication throughout the service or repair process.
- Upsell additional products and services where appropriate to meet customer needs and maximise revenue.
- Ensure all work is completed to the highest customer satisfaction levels.
- Maintain accurate customer and vehicle records using the dealer management system.
Requirements:
- Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential.
- Strong customer service and communication skills.
- Good technical understanding of vehicle servicing and repairs would be beneficial.
- Ability to upsell additional products and services.
- Well-organised with excellent attention to detail.
- Team player with a proactive and positive attitude.
- Full UK Driving Licence essential.
Benefits:
- £35,000 to £37,000 per year depending on experience and performance.
- Company car scheme available.
- Full pension scheme.
- Private healthcare plan.
- Ongoing manufacturer and customer service training.
- Career progression opportunities within a growing dealership group.
- Employee rewards, bonus schemes, and recognition programmes.
- Modern, high-tech dealership environment.
- Supportive and professional team culture.
If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today!
For more information, please contact Ian Bowker at C&B Recruitment.
Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor.
Service Advisor - Warrington employer: C&B Recruitment
Contact Detail:
C&B Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Warrington
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. This knowledge will not only help you in conversations but also demonstrate your genuine interest in the role during any informal discussions.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can be beneficial when you’re preparing for interviews or casual chats.
✨Tip Number 3
Prepare to discuss your previous experience in customer service and how it relates to the automotive industry. Be ready to share specific examples of how you've successfully managed customer interactions and resolved issues.
✨Tip Number 4
Showcase your enthusiasm for the automotive sector. Whether it's through personal projects, hobbies, or relevant training, demonstrating your passion can set you apart from other candidates.
We think you need these skills to ace Service Advisor - Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor or in a similar customer service role. Emphasise your skills in managing service bookings, customer communication, and upselling products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the automotive industry. Mention specific examples of how you've successfully managed customer enquiries and improved service processes in previous roles.
Highlight Technical Knowledge: If you have a good technical understanding of vehicle servicing and repairs, make sure to mention this in your application. It can set you apart from other candidates and show that you can effectively liaise with the workshop team.
Showcase Soft Skills: In your application, highlight your strong communication skills, attention to detail, and ability to work as part of a team. These are crucial for a Service Advisor role and will demonstrate your fit for the position.
How to prepare for a job interview at C&B Recruitment
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to provide exceptional customer service is crucial. Prepare examples from your previous roles where you successfully managed customer enquiries or resolved issues, demonstrating your communication skills and customer focus.
✨Understand the Technical Aspects
While you don't need to be a mechanic, having a good understanding of vehicle servicing and repairs will help you communicate effectively with both customers and the workshop team. Brush up on common vehicle issues and service processes before the interview.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational abilities to manage bookings and customer records. Be ready to discuss how you prioritise tasks and maintain attention to detail in a busy environment, perhaps by sharing specific examples from your past experiences.
✨Prepare for Upselling Scenarios
Upselling additional products and services is part of the job. Think of situations where you've successfully upsold in the past, and be prepared to discuss your approach and the outcomes. This will show your potential employer that you can contribute to maximising revenue.
