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- Tasks: Provide top-notch service to customers and manage vehicle bookings efficiently.
- Company: Join a well-established automotive team in Wakefield with a strong aftersales reputation.
- Benefits: Competitive salary up to £25,500, with potential earnings around £33,000 OTE.
- Why this job: Be the face of customer service in the automotive industry and make a real difference.
- Qualifications: Previous experience as a Service Advisor and a full driving licence required.
- Other info: Stable career history preferred; great opportunity for growth in a dynamic environment.
The predicted salary is between 30000 - 36000 £ per year.
Job Description
Automotive Service Advisor\\nBasic UP TO £25,500\\nCIRCA £33,000 OTE\\nWakefield\\n\\nC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Wakefield.\\n\\nPrevious experience working within an aftersales department as a Service Advisor in the motor trade is essential for this role.\\n\\nRole Overview for a Service Advisor in Wakefield\\n• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.\\n• Booking customer vehicles in for Services, MOT’s and/or repairs.\\n• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.\\n• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.\\n• Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services.\\n\\nRequirements for a Service Advisor in Wakefield.\\n• Previous experience working as a Service Advisor.\\n• Experience in working within an aftersales department.\\n• Full driving license is required.\\n• Stable career history.\\n\\nIf you have the relevant experience and would like to know more, contact Jamie Clarkson at C&B Recruitment
Service Advisor employer: C&B Recruitment
Contact Detail:
C&B Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Get to know the company! Research their values, services, and recent news. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the company. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description from top to bottom. It’s packed with info about what we’re looking for in a Service Advisor, and it’ll help you tailor your application to show us you’re the perfect fit!
Show Off Your Experience: When you’re writing your application, highlight your previous experience as a Service Advisor. We want to see how your background in the aftersales department makes you a great candidate for this role, so don’t hold back on those details!
Be Personable and Professional: Remember, this role is all about customer service! Make sure your application reflects your ability to connect with customers and provide a seamless service. A friendly tone can go a long way, but keep it professional too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and it shows us you’re keen to join our team. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at C&B Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Advisor. Familiarise yourself with the key tasks like booking services, updating customers, and upselling. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your previous experience where you excelled as a Service Advisor. Whether it’s handling a difficult customer or successfully upselling a service, having these examples ready will allow you to showcase your skills effectively during the interview.
✨Brush Up on Communication Skills
As a Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios with a friend to get comfortable with how you’d interact with customers and colleagues alike.
✨Research the Company
Take some time to learn about the company you’re interviewing with. Understand their values, services, and any recent news. This not only shows your enthusiasm but also helps you tailor your answers to align with their goals and culture.
