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For Companies At a Glance
- Tasks: Assist customers with parts inquiries and manage stock availability.
- Company: Join a prestigious main dealer in Manchester with a strong reputation.
- Benefits: Competitive salary with OTE, plus opportunities for career growth.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Previous experience in a parts department is essential.
- Other info: Contact Ian Bowker at C&B Recruitment for more details.
Automotive Parts Advisor
Basic - £27,735 OTE £30,235
Prestige Main Dealer - Manchester
C&B Recruitment are currently recruiting for an automotive Parts Advisor to join a successful and well established Parts department in Manchester.
Previous experience working within a parts department in the motor trade is essential for this role.
Automotive Parts Advisor Role Overview:
- Checking availability of stock from various enquiries.
- Taking in-bound and making out-bound telephone enquiries.
- Dealing with walk in customers and internet enquiries.
- Developing customer relationships through providing good product knowledge and creating an effective first impression.
- Providing a seamless service to workshop and other departments as well as trade/retail customers.
- Complete all relevant administration promptly and accurately.
Automotive Parts Advisor Requirements:
- Proven experience working as a parts advisor within the motor trade.
- Experience using different DMS and parts systems.
- Stable career history.
If you have the relevant experience as an Automotive Parts Advisor and would like to know more, contact Ian Bowker at C&B Recruitment.
Parts Advisor - Manchester employer: C&B Recruitment
Contact Detail:
C&B Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Manchester
✨Tip Number 1
Familiarise yourself with the specific parts systems and DMS used in the automotive industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who work as Parts Advisors. Engaging with them can provide valuable insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle customer enquiries and complaints. Showcasing your problem-solving skills and customer service experience will be crucial.
✨Tip Number 4
Research the company you're applying to, including their values and the types of vehicles they specialise in. Tailoring your conversation to align with their brand can make a strong impression.
We think you need these skills to ace Parts Advisor - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in a parts department within the motor trade. Emphasise any specific roles or responsibilities that align with the job description, such as checking stock availability and handling customer enquiries.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to develop customer relationships. Mention your familiarity with DMS and parts systems, as well as your commitment to providing excellent service.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as effective communication, product knowledge, and administrative accuracy. Use specific examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in this role.
How to prepare for a job interview at C&B Recruitment
✨Know Your Parts
Brush up on your knowledge of automotive parts and systems. Be prepared to discuss specific parts you've worked with and how they relate to the role. This will show your expertise and passion for the industry.
✨Customer Service Focus
Since the role involves developing customer relationships, think of examples where you've provided excellent customer service. Be ready to share how you handled difficult situations or went the extra mile for a customer.
✨Familiarise Yourself with DMS
Make sure you understand the different Dealer Management Systems (DMS) used in the industry. If you have experience with specific systems, mention them during the interview to demonstrate your technical skills.
✨Prepare Questions
Have a few thoughtful questions ready to ask about the company and the team you'll be working with. This shows your interest in the position and helps you assess if it's the right fit for you.
