At a Glance
- Tasks: Act as the bridge between Salesforce development and business needs, driving solutions that support strategic goals.
- Company: Join a dynamic team at Cazoo, where innovation meets collaboration.
- Benefits: Enjoy competitive pay, generous holidays, hybrid work, and a strong focus on your growth.
- Other info: Be part of a diverse culture that values your unique perspective and offers exciting perks.
- Why this job: Make a real impact by shaping Salesforce solutions that drive business success.
- Qualifications: Experience in product ownership or management, with solid Salesforce knowledge and stakeholder skills.
The predicted salary is between 60000 - 75000 £ per year.
Reports To: Head of Commercial Operations
Contract Type: Permanent
Location: Richmond UK, Hybrid
Role Overview
We’re looking for a Salesforce Product Owner to act as the strategic bridge between our Salesforce development team and the wider business. In this role, you’ll facilitate the delivery of Salesforce solutions that directly support our strategic goals, ensuring the platform evolves in step with business priorities. You’ll own the Salesforce product backlog, capture business requirements, and drive smooth delivery across agile sprints and project cycles.
Key Responsibilities
- Build strong relationships with internal stakeholders across departments to deeply understand their needs, pain points, and strategic priorities.
- Map out end‑to‑end business processes, identifying areas for improvement or automation through Salesforce.
- Collaborate with key stakeholders across Commercial Operations, Sales, Marketing, and Finance to understand and shape commercial requirements.
- Ensure business users are informed and prepared for platform changes, working alongside training or change management teams as needed.
- Own and manage the Salesforce Jira backlog, ensuring all user stories and tickets are well‑documented, prioritised, and ready for development.
- Act as the voice of the Salesforce product in meetings, key updates, and broader project sessions, keeping business goals clearly represented in every decision.
About You
- Proven experience as a Product Owner, Product Manager, Business Analyst, or in a similar product‑focused role.
- Solid knowledge of Salesforce platform capabilities and features (e.g. Sales Cloud, Service Cloud).
- Strong stakeholder management skills, you’re good at gathering requirements and turning business needs into clear, actionable plans.
- Able to document and map processes and customer journeys clearly, using whatever tools help tell the story.
- Confident managing a product backlog and running agile ceremonies, with hands‑on experience in tools like Jira.
- A natural communicator who can bridge technical and non‑technical perspectives without losing anyone along the way.
- Someone who thrives when things move fast, you’re comfortable juggling priorities and keeping multiple stakeholders in the loop.
Perks & Benefits
Financials
- We offer an annual bonus scheme or commission plans.
- We exceed your pension contribution: when you contribute 6%, we contribute 9%, up to 15% of base salary.
- Quarterly value‑led awards with generous cash prizes.
- Referral Bonus: Recommend a colleague, get £2,000.
Work‑Life
- 25 days holiday plus bank holidays.
- Hybrid role, two days a week in the Richmond office.
- Family Enhanced leave after 6 months: Maternity/Pregnant Parent Leave – 20 weeks at 100% pay.
- Paternity/Non‑birth Parent Leave – 12 weeks at 100% pay.
- Volunteer Days – 2 days a year.
Health & Peace of Mind
- AXA Private Healthcare: high‑level coverage for you, partners and dependents, including pre‑existing conditions.
- Bupa Dental: Level 2 coverage for cash‑back on preventative, restorative and emergency care.
- Private GP: 24/7 digital access.
- Income Protection: 13 weeks of sick pay before longer‑term illness cover with Canada Life.
- Life Assurance: 4× basic salary covered by Unum.
- Specialist Support: free counselling and menopause/fertility support via Peppy.
Your Growth
- Learning budget and continuous development opportunities. Each manager has a dedicated budget for your specific role development.
The Extras
- Choice of a MacBook or Windows laptop.
- Discounts at over 30,000 retailers and entertainment venues.
- Annual conference with top‑tier industry guest speakers.
- Summer bash and annual festive party with celebrations.
- Free food & drinks in the office.
- Partner of Brentford FC, including match tickets and opportunities for fans.
Diversity & Inclusion
The best ideas come from people with different backgrounds, experiences, and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.
Salesforce Product Owner employer: Cazoo
Cazoo is an exceptional employer located in Richmond, UK, offering a hybrid work environment that promotes a healthy work-life balance. With a strong focus on employee growth, generous benefits including enhanced family leave, private healthcare, and a learning budget, Cazoo fosters a collaborative culture where diverse perspectives are valued. Join us to be part of a dynamic team that not only drives innovation in the automotive industry but also prioritises your well-being and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Product Owner
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and the company culture; it’s a great way to get insider info and make a good impression.
✨Tip Number 2
Prepare for interviews by understanding the Salesforce platform inside out. Brush up on your knowledge of Sales Cloud and Service Cloud, and be ready to discuss how you can leverage these tools to meet business goals.
✨Tip Number 3
Showcase your stakeholder management skills during interviews. Share examples of how you've gathered requirements and turned them into actionable plans. This will demonstrate your ability to bridge the gap between technical and non-technical teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Salesforce Product Owner
Some tips for your application 🫡
Show Us Your Salesforce Savvy:Make sure to highlight your experience with Salesforce in your application. We want to see how you've used the platform to drive business success and improve processes. Don't hold back on those specific features you've mastered!
Speak Our Language:When writing your application, use the same terminology we do in the job description. This shows us you understand the role and can communicate effectively with both technical and non-technical teams. It’s all about bridging that gap!
Be a Storyteller:We love a good story! Use your application to map out your journey as a Product Owner or Business Analyst. Share examples of how you've tackled challenges and delivered results, especially in agile environments. Make it engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Cazoo
✨Know Your Salesforce Inside Out
Make sure you brush up on your knowledge of Salesforce capabilities, especially Sales Cloud and Service Cloud. Be ready to discuss how these features can be leveraged to meet business needs and improve processes.
✨Master Stakeholder Engagement
Prepare to demonstrate your stakeholder management skills. Think of examples where you've successfully gathered requirements and turned them into actionable plans. Show how you can bridge the gap between technical and non-technical teams.
✨Showcase Your Agile Experience
Be ready to talk about your experience with managing a product backlog and running agile ceremonies. Familiarise yourself with Jira and be prepared to discuss how you prioritise user stories and ensure smooth delivery across sprints.
✨Communicate Clearly and Confidently
As a Product Owner, communication is key. Practice articulating your thoughts clearly and confidently. Prepare to explain complex concepts in simple terms, ensuring everyone in the room understands your perspective.
