At a Glance
- Tasks: Manage daily case workload and investigate fraud and complaints.
- Company: Cazoo, a fast-growing company focused on trust and safety.
- Benefits: Hybrid work model, impactful role, and opportunities for growth.
- Other info: Join a team that values your input and offers career advancement.
- Why this job: Make a real difference in risk management while working in a dynamic environment.
- Qualifications: Experience in consumer support, investigations, and content moderation.
The predicted salary is between 29700 - 36300 £ per year.
Cazoo is seeking a Trust & Safety professional to manage daily case workload across Consumer Support, Review Management, Dealer Investigations, Content Moderation and Law Enforcement Liaison.
You will act under time pressure to investigate real fraud and complaints, ensuring cases meet SLA and quality standards.
Reports
To: Trust & Safety Manager.
Location: Richmond UK, Hybrid. This role offers impactful work in a fast‑growing environment with opportunities to influence risk management across
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Trust & Safety Specialist: Fraud & Moderation in Kingston upon Thames employer: Cazoo
Cazoo is an exceptional employer that prioritises employee well-being and growth, offering a hybrid work model with two days in the vibrant Richmond office. With generous benefits including enhanced family leave, a robust pension scheme, and a commitment to diversity and inclusion, Cazoo fosters a supportive environment where creativity thrives and employees can develop their skills through dedicated learning budgets. Join us to be part of a dynamic team that values your contributions and provides opportunities for meaningful impact in the B2B marketing landscape.
