At a Glance
- Tasks: Act as the bridge between Salesforce development and business needs, driving smooth delivery.
- Company: Join a dynamic team at Cazoo, where innovation meets collaboration.
- Benefits: Enjoy competitive pay, generous holidays, and health perks like private healthcare.
- Other info: Hybrid role with excellent growth opportunities and a vibrant company culture.
- Why this job: Make a real impact by shaping Salesforce solutions that drive business success.
- Qualifications: Experience in product management and strong knowledge of Salesforce is essential.
The predicted salary is between 60000 - 75000 £ per year.
Reports To: Head of Commercial Operations
Contract Type: Permanent
Location: Richmond UK, Hybrid
Role Overview
We’re looking for a Salesforce Product Owner to act as the strategic bridge between our Salesforce development team and the wider business. In this role, you’ll facilitate the delivery of Salesforce solutions that directly support our strategic goals, ensuring the platform evolves in step with business priorities. You’ll own the Salesforce product backlog, capture business requirements, and drive smooth delivery across agile sprints and project cycles.
Key Responsibilities
- Build strong relationships with internal stakeholders across departments to deeply understand their needs, pain points, and strategic priorities.
- Map out end‑to‑end business processes, identifying areas for improvement or automation through Salesforce.
- Collaborate with key stakeholders across Commercial Operations, Sales, Marketing, and Finance to understand and shape commercial requirements.
- Ensure business users are informed and prepared for platform changes, working alongside training or change management teams as needed.
- Own and manage the Salesforce Jira backlog, ensuring all user stories and tickets are well‑documented, prioritised, and ready for development.
- Act as the voice of the Salesforce product in meetings, key updates, and broader project sessions, keeping business goals clearly represented in every decision.
About You
- Proven experience as a Product Owner, Product Manager, Business Analyst, or in a similar product‑focused role.
- Solid knowledge of Salesforce platform capabilities and features (e.g. Sales Cloud, Service Cloud).
- Strong stakeholder management skills, you’re good at gathering requirements and turning business needs into clear, actionable plans.
- Able to document and map processes and customer journeys clearly, using whatever tools help tell the story.
- Confident managing a product backlog and running agile ceremonies, with hands‑on experience in tools like Jira.
- A natural communicator who can bridge technical and non‑technical perspectives without losing anyone along the way.
- Someone who thrives when things move fast, you’re comfortable juggling priorities and keeping multiple stakeholders in the loop.
Perks & Benefits
Financials
- We offer an annual bonus scheme or commission plans.
- We exceed your pension contribution: when you contribute 6%, we contribute 9%, up to 15% of base salary.
- Quarterly value‑led awards with generous cash prizes.
- Referral Bonus: Recommend a colleague, get £2,000.
Work‑Life
- 25 days holiday plus bank holidays.
- Hybrid role, two days a week in the Richmond office.
- Family Enhanced leave after 6 months: Maternity/Pregnant Parent Leave – 20 weeks at 100% pay.
- Paternity/Non‑birth Parent Leave – 12 weeks at 100% pay.
- Volunteer Days – 2 days a year.
Health & Peace of Mind
- AXA Private Healthcare: high‑level coverage for you, partners and dependents, including pre‑existing conditions.
- Bupa Dental: Level 2 coverage for cash‑back on preventative, restorative and emergency care.
- Private GP: 24/7 digital access via Help@Hand.
- Income Protection: 13 weeks of sick pay before longer‑term illness cover with Canada Life.
- Life Assurance: 4× basic salary covered by Unum.
- Specialist Support: free counselling and menopause/fertility support via Peppy.
Your Growth
- Learning budget and continuous development opportunities.
- Each manager has a dedicated budget for your specific role development.
The Extras
- Choice of a MacBook or Windows laptop.
- Perks@Work: Discounts at over 30,000 retailers and entertainment venues.
- Annual conference with top‑tier industry guest speakers.
- Summer bash and annual festive party with celebrations.
- Free food & drinks in the office.
- Partner of Brentford FC, including match tickets and opportunities for fans.
Diversity & Inclusion
The best ideas come from people with different backgrounds, experiences, and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.
Salesforce Product Owner in Kingston upon Thames employer: Cazoo
Cazoo is an exceptional employer located in Richmond, UK, offering a hybrid work environment that promotes a healthy work-life balance with 25 days of holiday and enhanced family leave. Our vibrant work culture fosters collaboration and innovation, providing employees with continuous development opportunities and a generous learning budget to support their growth. With competitive financial benefits, comprehensive health coverage, and unique perks like discounts at over 30,000 retailers, Cazoo is dedicated to creating a rewarding and inclusive workplace where every voice is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Product Owner in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through our website. Ask them about their experiences and any tips they might have for landing the Salesforce Product Owner role.
✨Tip Number 2
Prepare for those interviews by brushing up on your Salesforce knowledge. Make sure you can talk confidently about the platform's capabilities and how they align with business needs. We want to see your passion for the product!
✨Tip Number 3
Showcase your stakeholder management skills! Be ready to discuss how you've successfully gathered requirements and turned them into actionable plans in previous roles. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewers' minds as they make their decisions.
We think you need these skills to ace Salesforce Product Owner in Kingston upon Thames
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Salesforce Product Owner role. Highlight your experience with Salesforce and how it aligns with our strategic goals. We want to see how you can bridge the gap between tech and business!
Showcase Your Stakeholder Skills:In your application, emphasise your ability to build strong relationships with stakeholders. Share examples of how you've gathered requirements and turned them into actionable plans. We love a natural communicator who can keep everyone in the loop!
Be Clear and Concise:When documenting your experiences, be clear and concise. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can map out processes and customer journeys clearly, so show us you can do that right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Cazoo
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Understand the key features of Sales Cloud and Service Cloud, and be ready to discuss how these can be leveraged to meet business goals. This will show that you're not just familiar with the platform but also know how to use it strategically.
✨Stakeholder Relationships Matter
Prepare examples of how you've built strong relationships with stakeholders in previous roles. Think about specific instances where you gathered requirements or facilitated communication between technical and non-technical teams. This will demonstrate your ability to act as a bridge, which is crucial for the role.
✨Show Off Your Agile Skills
Be ready to talk about your experience managing a product backlog and running agile ceremonies. If you’ve used Jira, share how you prioritised user stories and ensured smooth delivery during sprints. This will highlight your hands-on experience and understanding of agile methodologies.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. You might be asked to describe a technical process or a customer journey, so being able to communicate clearly and effectively is key. Use examples from your past work to illustrate your points and keep everyone on the same page.
