Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage vehicle inspections and ensure timely delivery in a fast-paced environment.
- Company: Join Cazoo, a leading online car retailer transforming the vehicle buying experience.
- Benefits: Enjoy competitive pay, flexible shifts, 23.5 days leave, and a wellness fund for your wellbeing.
- Why this job: Be part of a dynamic team, enhance customer satisfaction, and develop your skills with various vehicle models.
- Qualifications: Experience in leadership and process improvement in a consumer-focused setting is essential.
- Other info: Full training provided; work in a friendly, supportive atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary: The Call Off Specialist has overall responsibility for driving the flow in the Call Off facility at Cazoo. Working with key stakeholders within Cazoo, the Call Off Specialist will support further development of the call off process, identifying and delivering key projects that will enhance customer satisfaction and achieve overall business goals.
Hours: Full Time 40.25 Hours per week MON-SUN (5/5/4 Shift Pattern)
What you'll be doing:
- Action the day-to-day loading of the Call Off operation including Road Test, workshop, and bodyshop.
- Liaise with the Production Team for vehicle repairs.
- Ensuring cars are ready for trunking for last mile delivery on time.
- Liaise with the Yard team to arrange the correct flow of cars into the call off process.
- Update the CS team of any issues.
- Update ECD’s on cars that are in repair.
- Ordering and maintaining impressed stock.
- Individual parts ordering.
- Monitoring and communicating loose item issues.
Key skills and experience required:
- Significant experience of leading a large team in a fast paced, consumer focused environment.
- Proven leadership ability, able to motivate teams to deliver high quality output in line with priorities, creating a winning culture.
- Ability and experience of influencing at all levels across the organisation and beyond.
- Experience of scaling new premises and teams to drive customer and commercial advantage.
- Programme management and process improvement experience with familiarity of appropriate tools and techniques.
- Highly motivated individual with the ability to successfully work in a dynamic, fast moving startup environment.
Benefits:
- A friendly and fast paced working environment.
- Opportunities to work on a large range of vehicle manufacturers and models to help broaden your skill set.
- Excellent shift pattern.
- A competitive salary and bonus structure.
- Full training and continued support.
- 23.5 days annual leave, plus an extra day for your Birthday.
- Wellness fund - you are allowed to claim £100 per year for wellbeing.
Call Off Specialist / Vehicle Inspections / Vehicle Quality Control employer: Cazoo
Contact Detail:
Cazoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Off Specialist / Vehicle Inspections / Vehicle Quality Control
✨Tip Number 1
Familiarise yourself with the vehicle inspection and quality control processes. Understanding the specific requirements and standards that Cazoo adheres to will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Cazoo on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 4
Research the latest trends in vehicle quality control and inspection technologies. Being knowledgeable about advancements in the field can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Call Off Specialist / Vehicle Inspections / Vehicle Quality Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle inspections, quality control, and team leadership. Use specific examples that demonstrate your ability to manage operations in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the Call Off Specialist role. Mention how your skills align with Cazoo's goals and how you can contribute to enhancing customer satisfaction.
Highlight Key Skills: In your application, emphasise your leadership abilities, experience in process improvement, and any familiarity with programme management tools. These are crucial for the role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Cazoo
✨Understand the Call Off Process
Make sure you have a solid grasp of the call off process and how it impacts customer satisfaction. Be prepared to discuss any relevant experience you have in managing similar operations.
✨Showcase Leadership Skills
Since the role requires significant leadership experience, think of examples where you've successfully motivated a team. Highlight your ability to create a positive culture and drive high-quality output.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've handled challenges in fast-paced environments. Share specific instances where you've identified issues and implemented effective solutions, especially in vehicle inspections or quality control.
✨Familiarise Yourself with Vehicle Quality Standards
Research the key quality standards in vehicle inspections. Being knowledgeable about industry benchmarks will show your commitment to maintaining high standards and improving processes.
