Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage vehicle inspections and ensure timely delivery in a fast-paced environment.
- Company: Join Cazoo, a leading online car retailer transforming the way people buy cars.
- Benefits: Enjoy competitive salary, wellness fund, and 23.5 days annual leave plus a birthday day off.
- Why this job: Be part of a dynamic team, enhance customer satisfaction, and develop your skills with various vehicle models.
- Qualifications: Experience in leading teams, process improvement, and a passion for customer service is essential.
- Other info: Full training provided; work in a friendly, supportive atmosphere with flexible shift patterns.
The predicted salary is between 36000 - 60000 £ per year.
The Call Off Specialist has overall responsibility for driving the flow in the Call Off facility at Cazoo. Working with key stakeholders within Cazoo, the Call Off Specialist will support further development of the call off process, identifying and delivering key projects that will enhance customer satisfaction and achieve overall business goals.
Hours: Full Time 40.25 Hours per week MON-SUN (5/5/4 Shift Pattern)
What you'll be doing:
- Action the day-to-day loading of the Call Off operation including Road Test, workshop, and bodyshop.
- Liaise with the Production Team for vehicle repairs.
- Ensuring cars are ready for trunking for last mile delivery on time.
- Liaise with the Yard team to arrange the correct flow of cars into the call off process.
- Update the CS team of any issues.
- Update ECD’s on cars that are in repair.
- Ordering and maintaining impressed stock.
- Individual parts ordering.
- Monitoring and communicating loose item issues.
Key skills and experience required:
- Significant experience of leading a large team in a fast paced, consumer focused environment.
- Proven leadership ability, able to motivate teams to deliver high quality output in line with priorities, creating a winning culture.
- Ability and experience of influencing at all levels across the organisation and beyond.
- Experience of scaling new premises and teams to drive customer and commercial advantage.
- Programme management and process improvement experience with familiarity of appropriate tools and techniques.
- Highly motivated individual with the ability to successfully work in a dynamic, fast moving startup environment.
A friendly and fast paced working environment. Opportunities to work on a large range of vehicle manufacturers and models to help broaden your skill set. Excellent shift pattern. A competitive salary and bonus structure. Full training and continued support. 23.5 days annual leave, plus an extra day for your Birthday. Wellness fund - you are allowed to claim £100 per year for wellbeing.
Call Off Specialist / Vehicle Inspections / Vehicle Quality Control employer: Cazoo
Contact Detail:
Cazoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Off Specialist / Vehicle Inspections / Vehicle Quality Control
✨Tip Number 1
Familiarise yourself with the vehicle inspection and quality control processes. Understanding the specific requirements and standards that Cazoo adheres to will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Cazoo on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 4
Research the latest trends in vehicle quality control and inspection technologies. Being knowledgeable about advancements in the field can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Call Off Specialist / Vehicle Inspections / Vehicle Quality Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle inspections, quality control, and team leadership. Use specific examples that demonstrate your ability to manage operations and improve processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of Cazoo's mission. Mention how your skills align with the role of Call Off Specialist and how you can contribute to enhancing customer satisfaction.
Highlight Key Skills: In your application, emphasise your experience in programme management, process improvement, and your ability to motivate teams. Use keywords from the job description to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Cazoo
✨Show Your Leadership Skills
As a Call Off Specialist, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples from your past experiences where you successfully managed a team in a fast-paced environment, highlighting how you achieved high-quality outputs.
✨Understand the Call Off Process
Familiarise yourself with the call off process and the specific challenges it presents. Be ready to discuss how you would enhance customer satisfaction and streamline operations, showcasing your programme management and process improvement skills.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing how you would liaise with different teams, such as Production and Yard teams, to ensure smooth operations.
✨Demonstrate Adaptability
Cazoo operates in a dynamic startup environment, so it's important to show that you can adapt to change. Share examples of how you've successfully navigated changes in previous roles and how you can bring that flexibility to the Call Off Specialist position.
