At a Glance
- Tasks: Manage daily case workload and investigate fraud and complaints.
- Company: Cazoo, a fast-growing company focused on trust and safety.
- Benefits: Hybrid work model, impactful role, and opportunities for growth.
- Other info: Join a team that values your input and offers career advancement.
- Why this job: Make a real difference in risk management while working in a dynamic environment.
- Qualifications: Experience in consumer support, investigations, or moderation preferred.
The predicted salary is between 29700 - 36300 £ per year.
Cazoo is seeking a Trust & Safety professional to manage daily case workload across Consumer Support, Review Management, Dealer Investigations, Content Moderation and Law Enforcement Liaison.
You will act under time pressure to investigate real fraud and complaints, ensuring cases meet SLA and quality standards.
Reports
To: Trust & Safety Manager.
Location: Richmond UK, Hybrid. This role offers impactful work in a fast‑growing environment with opportunities to influence risk management across
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Trust & Safety Specialist: Fraud & Moderation in Kingston upon Thames employer: Cazoo
Cazoo is an excellent employer that fosters a dynamic and supportive work culture, particularly for the Trust & Safety Specialist role in Richmond, UK. Employees benefit from a hybrid working model, competitive compensation, and opportunities for professional growth while contributing to meaningful work that directly impacts consumer safety and satisfaction in a fast-growing environment.
