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- Tasks: Provide top-notch customer service to holidaymakers and business travellers from around the globe.
- Company: Leading aviation service provider in Manchester with a focus on diversity and equity.
- Benefits: Entry-level position with opportunities for growth in a vibrant work environment.
- Why this job: Kick-start your career in customer service while helping diverse customers enjoy their travels.
- Qualifications: No prior experience needed, just a passion for helping others and great communication skills.
- Other info: Join a dynamic team that values inclusivity and offers a supportive atmosphere.
The predicted salary is between 28800 - 48000 £ per year.
A leading aviation service provider in Manchester is seeking a Customer Service Agent for an entry-level position. This role involves providing customer service support to diverse holidaymakers and business travelers from various countries. The successful candidate will manage inquiries through multiple communication channels and work towards ensuring customer satisfaction. Ideal for those eager to kick-start a career in customer service within a vibrant environment that promotes diversity and equity.
Global Travel Support Agent - Entry Level in Manchester employer: CAVU
Contact Detail:
CAVU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Travel Support Agent - Entry Level in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel or customer service sectors. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with holidaymakers and business travellers, it’s crucial to sound friendly and professional. Try role-playing common customer scenarios with a mate to boost your confidence.
✨Tip Number 3
Stay active on social media! Follow companies in the travel industry and engage with their posts. This not only keeps you updated on job openings but also shows your enthusiasm for the field.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Global Travel Support Agent - Entry Level in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any customer service experience, even if it's from a part-time job or volunteer work, as it shows you're ready to engage with holidaymakers and business travellers.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our vibrant team. Mention why you’re excited about working in a diverse environment and how you can help ensure customer satisfaction.
Show Off Your Communication Skills: Since this role involves managing inquiries through various channels, make sure to demonstrate your communication skills in your application. Whether it’s through clear writing in your CV and cover letter or mentioning any relevant experiences, we want to see you can connect with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team and ready to kick-start your career in customer service!
How to prepare for a job interview at CAVU
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand key concepts like empathy, active listening, and problem-solving. This will help you demonstrate your readiness to support holidaymakers and business travellers effectively.
✨Research the Company
Familiarise yourself with the aviation service provider's values and mission. Knowing their commitment to diversity and equity can help you align your answers with their culture, showing that you're a great fit for their team.
✨Practice Common Interview Questions
Prepare for typical customer service interview questions, such as how you would handle an upset customer or manage multiple inquiries. Practising your responses will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Show Enthusiasm for the Role
Express your eagerness to kick-start your career in customer service. Share why you’re excited about working in a vibrant environment and how you can contribute to ensuring customer satisfaction. A positive attitude can make a lasting impression!
