At a Glance
- Tasks: Drive ecommerce performance and optimise the digital booking journey for airport services.
- Company: Cavu, a leader in transforming airport travel experiences.
- Benefits: 25 days holiday, flexible working options, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on creativity and continuous improvement.
- Why this job: Make a real impact in a fast-growing travel tech company with innovative ideas.
- Qualifications: Experience in ecommerce trading and strong analytical skills required.
The predicted salary is between 40500 - 49500 £ per year.
For airports, for partners, for people. We are Cavu. At Cavu, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody, from the smallest ideas to the biggest transformations. Every day is an opportunity to create better travel experiences. From our revenue-accelerating single-platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges, our solutions make travel smoother for passengers and more profitable for our clients and partners.
We know that to bring your best ideas, you need the space to think, the support to grow, and the freedom to be your authentic self. Whether you're working from our offices, from home, in our lounges, or on the road, we provide an environment where you can create, innovate, and help transform airport travel. Together, we can reach new heights. Together, we are Cavu.
About the Role
We're looking for an Ecommerce Trading Manager to take ownership of the commercial performance of our digital booking journey across Airport Parking, Lounges and Fast Track. This is a newly created role that will bring a true ecommerce trading mindset into a highly commercial environment. You'll be responsible for understanding how customers move through our booking flows, identifying opportunities to improve conversion and basket value, and ensuring every stage of the journey is optimised to deliver the best possible outcome for both our customers and our business.
Working closely with Revenue Management, Product, Technology, Marketing and Commercial teams, you'll be the go-to expert for funnel performance, onsite merchandising, bundling strategies and trading initiatives. You'll help shape how products are presented, influence CRO priorities, and use data and customer insight to drive growth across a business generating over £100m in booking revenue. This is an exciting opportunity for an experienced ecommerce trader who loves understanding customer behaviour, thrives on continuous optimisation, and wants to make a visible impact in a fast-growing travel technology business. It's also an opportunity to bring fresh thinking, challenge the status quo, and help establish ecommerce trading as a key commercial capability within Cavu.
Key Responsibilities
- Own the commercial performance of Cavu's online booking journey across Parking, Lounges and Fast Track.
- Drive improvements in conversion rate, basket value, revenue and profitability through trading and merchandising activity.
- Act as the owner of funnel performance, identifying opportunities and areas of customer drop-off through detailed analysis and reporting.
- Develop and execute onsite merchandising strategies, including product positioning, cross-sell opportunities and bundle optimisation.
- Own the performance and growth of bundle propositions, increasing attachment rates while maintaining strong core product performance.
- Partner with Product, Technology and CRO teams to prioritise and deliver booking flow improvements.
- Lead experimentation and testing activity, using customer insight and data to validate opportunities and drive better outcomes.
- Build and manage the multichannel trading and promotional calendar, ensuring trading activity supports wider commercial objectives.
- Lead regular trading reviews, identifying risks, opportunities and actions to improve performance.
- Work closely with Revenue Management teams, providing constructive challenge and ensuring pricing strategies support conversion and customer experience objectives.
- Collaborate with Marketing teams on promotional activity, campaigns and integrated commercial planning.
- Provide insight and recommendations to senior stakeholders, translating data into clear commercial actions.
What We Need From You
- Significant experience within Ecommerce Trading, Digital Trading or Online Merchandising roles.
- Proven success delivering improvements in conversion, revenue, basket value and trading performance within a digital environment.
- Strong understanding of ecommerce metrics including conversion rate, average order value, attachment rate, customer journeys and funnel progression.
- Experience working on CRO initiatives, experimentation programmes and A/B testing frameworks.
- Strong analytical skills with the ability to identify opportunities and make data-led decisions.
- Experience using digital analytics tools such as GA4 or equivalent.
- Commercial awareness and confidence managing trading plans, promotional strategies and P&L performance.
- Ability to influence and build credibility with a broad range of stakeholders across Commercial, Product, Technology and Marketing functions.
- Excellent communication and presentation skills.
- A proactive, energetic and customer-focused approach, with the confidence to challenge established ways of working and bring fresh ideas.
- Experience within travel, hospitality, retail or marketplace environments would be advantageous, but not essential.
What's In It For You
- 25 days holiday, increasing with service (up to 28)
- Option to buy up to 10 extra days + 4 flexible
Ecommerce Trading Manager in Manchester employer: CAVU
CAVU is an excellent employer, offering a dynamic work environment at Manchester Airport where innovation meets collaboration. Employees benefit from a strong focus on professional growth, extensive holiday incentives, and a robust pension scheme, all while being part of a team that values strategic financial insight and stakeholder engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Trading Manager in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like CAVU are looking for when hiring for a Ecommerce Trading Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to CAVU for the Ecommerce Trading Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at CAVU as a Ecommerce Trading Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out CAVU’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Trading Manager.
We think you need these skills to ace Ecommerce Trading Manager in Manchester
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at CAVU, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with CAVU's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at CAVU. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at CAVU
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that CAVU uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at CAVU. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
