Commercial Account Handler

Commercial Account Handler

Birmingham Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support a diverse group of commercial clients and manage their insurance needs.
  • Company: Join a highly regarded national broker with a strong reputation in the industry.
  • Benefits: Enjoy a hybrid work model, competitive salary, and a market-leading benefits package.
  • Why this job: This role offers career development, a dynamic work environment, and the chance to make an impact.
  • Qualifications: Previous commercial insurance experience and strong communication skills are essential.
  • Other info: Opportunity for CII qualification support and a friendly team culture.

The predicted salary is between 28800 - 48000 £ per year.

A highly regarded national broker are currently looking to add an experienced Commercial Account Handler to their established team in Birmingham. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of public sector / government clients.

The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations.

This is a hybrid position with 2 days/week in the office.


About the Role:

  • To deliver high quality and efficient service to clients.
  • Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
  • Customers will range in size and shape, from smaller clients up to large corporate sized risks
  • Ensure all documentation associated with placing, amending, or renewing clients insurance programmes is completed in a reasonable timescale and is accurate.
  • Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.


Key Skills/Experience Required:

  • Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.
  • Good communication, decision making and problem-solving skills.
  • Excellent relationship building skills.
  • The ability to work under pressure and assimilate large quantities of information quickly
  • Influencing and negotiation skills
  • Commercial awareness
  • An eagerness to progress with your ACII qualification would be supported, but is not essential


Salary/Benefits Information:

  • Salary to £45,000
  • Market leading benefits package
  • Hybrid – 2 days/week in the office
  • Excellent opportunity for career development and progression


Contact:

David Harries

Reference: DH/94295


Candidate care:

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.

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Contact Detail:

Cavendish Maine Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler

✨Tip Number 1

Familiarise yourself with the specific types of commercial insurance that the company deals with. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the commercial insurance sector, especially those who work at or have connections to the company. Engaging with them can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your previous account handling experiences in detail. Be ready to share specific examples of how you've successfully managed client portfolios and resolved issues, as this will showcase your suitability for the role.

✨Tip Number 4

Research the company's culture and values. Understanding what they prioritise can help you tailor your approach during interviews and show that you're a good fit for their team.

We think you need these skills to ace Commercial Account Handler

Commercial Insurance Knowledge
Account Handling Experience
Excellent Communication Skills
Decision-Making Skills
Problem-Solving Skills
Relationship Building Skills
Ability to Work Under Pressure
Information Assimilation Skills
Influencing Skills
Negotiation Skills
Commercial Awareness
Attention to Detail
Time Management Skills
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience in commercial insurance. Focus on specific roles and responsibilities that align with the job description, such as account handling and client management.

Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this role. Mention your relevant skills, such as communication and problem-solving abilities, and how they will benefit the team and clients.

Highlight Relevant Skills: In your application, emphasise key skills mentioned in the job description, like relationship building, decision making, and commercial awareness. Use examples from your past experiences to demonstrate these skills.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Cavendish Maine

✨Showcase Your Commercial Insurance Knowledge

Make sure to brush up on your commercial insurance knowledge before the interview. Be prepared to discuss specific policies, regulations, and trends in the industry, as this will demonstrate your expertise and readiness for the role.

✨Highlight Your Communication Skills

As an Account Handler, you'll be the first point of contact for clients. Use the interview to showcase your communication skills by providing clear and concise answers. Consider sharing examples of how you've effectively resolved client queries in the past.

✨Demonstrate Problem-Solving Abilities

Prepare to discuss scenarios where you've had to think on your feet or solve complex issues. Employers value candidates who can handle pressure and find solutions quickly, so share relevant experiences that highlight these skills.

✨Express Your Eagerness to Learn

Mention your willingness to pursue further qualifications, like the CII, even if it's not essential. This shows your commitment to professional development and your desire to grow within the company, which can set you apart from other candidates.

Commercial Account Handler
Cavendish Maine
Location: Birmingham

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